Concierge Attendant

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences. With a diverse portfolio of over 100 luxury hotels under the JW Marriott brand, Marriott International continues to set the standard for upscale accommodations and world-class service. JW Marriott hotels are strategically located in major cities and prime resort destinations across the globe, offering guests unparalleled comfort, elegance, and personalized attention. The company places a strong emphasis on fostering a welcoming and inclusive workplace where employees are valued as the cornerstone of its success. Marriott International actively promotes diversity and inclusion, creating opportunities for growth and development in a supportive environment. Employees at JW Marriott are known for their confidence, innovation, and authenticity, all of which contribute to the brand's enduring legacy established by its founder, J. Willard Marriott.

This Full-Time Food and Beverage position is located at 1777 Walker St, Houston, Texas, and is a non-management role that offers a competitive pay rate of $19.00 per hour. The role primarily involves welcoming guests, maintaining the cleanliness and organization of the lounge, replenishing food and beverage offerings, and delivering exceptional customer service to enhance the guest experience. Previous customer service experience is preferred but not required. The successful candidate will be responsible for the final dismantling of the function setup by cleaning the room, storing and organizing equipment, and completing closing tasks such as securing reusable merchandise and locking doors. They will maintain the work areas clean and well-stocked throughout the day and assist other departments as needed to ensure optimal guest service.

Safety and professionalism are paramount in this role. The employee must comply with all company safety policies and procedures, report maintenance issues and potential hazards, and complete required safety training and certifications. Personal appearance and uniform cleanliness are important to uphold the company's professional standards. Additionally, protecting company property and maintaining confidentiality of sensitive information are critical responsibilities. The candidate should be able to move objects up to 50 pounds independently and assist with heavier items when necessary, while also being able to stand, sit, or walk for extended periods throughout their shift.

JW Marriott offers a unique work culture centered around holistic well-being, camaraderie, and personal growth. Employees benefit from continuous training and recognition opportunities that support their career aspirations within the luxury hospitality sector. Joining JW Marriott means becoming part of a global team dedicated to delivering the "JW Treatment" – an exceptional standard of service that begins with taking care of the employees themselves. This role provides an opportunity to embark on a rewarding hospitality career path where you can perform your best work, fulfill your purpose, and become your best self while contributing to a legacy of excellence in guest service.