Concierge Attendant

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences through a diverse portfolio of hotel brands. Among these, JW Marriott stands out as a luxury segment brand that offers exquisite properties in prime city locations and sought-after resort destinations around the world. JW Marriott hotels pride themselves on creating a work environment where employees are valued first, fostering a culture of trust, innovation, authenticity, and intuitive service that aligns closely with the legacy of the company's founder, J. Willard Marriott. With over 100 distinguished JW Marriott hotels worldwide, the brand offers a unique career journey that empowers associates to grow personally and professionally while being part of a supportive and diverse global team.

This particular opportunity is located at 1535 Broadway, New York, NY 10036, within the vibrant hospitality scene of Manhattan. The position is full-time and categorized under Food and Beverage & Culinary, specifically designated as a non-management role. Compensation ranges from $34.88 to $41.03 per hour, reflecting Marriott's dedication to competitive pay aligned with industry standards. The role offers hands-on experience in maintaining operational efficiency and cleanliness within a luxury hotel setting, contributing directly to delivering an unparalleled guest experience.

The primary responsibility for this role is to complete the final dismantling of functions by thoroughly cleaning rooms, cleaning, and storing equipment appropriately after use. The role includes executing closing tasks such as storing all reusable merchandise, securing doors, organizing the merchandise, and maintaining organized work and service areas. Additionally, it involves monitoring and maintaining hygiene, cleanliness, and organization in assigned service stations and workspaces throughout the day. Responsibilities extend to handling dirty linens, transporting soiled items for washing, separating napkins from tablecloths, and replenishing shelves with clean linens, ensuring all operational areas uphold Marriott's high standards.

This position requires constant attention to maintaining cleanliness during operation hours through established cleaning procedures. The employee is expected to assist other departments when needed to provide optimal service to guests, ensuring a smooth and polished guest experience. Commitment to safety policies and procedures is critical, including promptly reporting maintenance issues, safety hazards, accidents, or injuries, and completing mandatory safety training and certifications. Personal presentation, including neat and professional uniforms, is essential as Marriott places importance on the image that employees project. Confidentiality concerning company information and asset protection are also responsibilities inherent to the role.

Teamwork is a cornerstone of the Marriott working culture; therefore, supporting colleagues with dignity and respect, contributing to common goals, and upholding quality assurance standards are fundamental expectations. This physically demanding role requires standing, sitting, or walking for extended periods, safely handling objects weighing under 50 pounds independently, and assisting with heavier objects when necessary. The ability to work in a variety of physical positions, including bending, twisting, reaching overhead or below the knees, and navigating uneven or slippery surfaces, is vital. Effective communication skills in a professional manner are necessary for interacting with guests and co-workers, including telephone etiquette.

Marriott International champions equal opportunity employment and embraces diversity, ensuring all employees feel welcomed and valued. The company's strong foundation thrives on combining cultural backgrounds, talents, and experiences to create a vibrant and inclusive work environment. JW Marriott's dedication to exceptional hospitality is reflected in how it treats both its guests and employees, with a holistic approach to wellness and career growth. This role offers an excellent opportunity for individuals seeking to join a prestigious brand and develop their career in hospitality with comprehensive training, recognition programs, and a supportive community.