Concierge Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $20.00
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Benefits

Training
mentorship
competitive pay
flexible schedule
growth opportunities
supportive team
Professional Development

Job Description

Royale Company is a dynamic and expanding organization specializing in providing exceptional concierge services to luxury apartments and condominiums. Known for partnering with high-end residential properties, Royale Company is dedicated to enhancing the living experience for residents and guests by offering top-notch customer service through its team of professional concierge attendants. The company prides itself on a commitment to quality, professionalism, and a personalized approach to meet the unique needs of upscale communities. As Royale Company continues to grow and acquire new partnerships, it remains focused on fostering a supportive work environment where employees can develop their skills and advance their careers in the hospitality service industry.

The Concierge/Front Desk Attendant position at Royale Company is an entry-level role designed for individuals who are eager to gain experience in a luxury service environment. Although prior front desk experience is not required, candidates must possess a demonstrated background in customer service and a desire to learn and grow within a competitive, high-end setting. Attendants in this role are responsible for being the welcoming face of the company within the residential buildings they serve, ensuring that all interactions with residents and guests are handled with professionalism, friendliness, and efficiency.

This role involves a variety of duties including assisting residents with package retrieval, updating visitor logs, accommodating resident requests such as cab bookings or guest assistance, and maintaining an orderly front desk space. While the position does not involve cleaning tasks, it requires employees to keep their work area neat and organized. The ideal candidate will be approachable, upbeat, and reliable, with excellent communication, customer service, and organizational skills. Professional appearance and demeanor are vital to representing the Royale Company brand and its clientele effectively.

The work schedule for this position is a floater shift during evenings from 3 PM to 11 PM, offering pay between $17 and $20 per hour. Royale Company provides comprehensive training and mentorship to help new hires succeed and thrive in their roles. This opportunity is perfect for individuals seeking to build a career in luxury hospitality services, develop valuable industry skills, and be part of a growing company that values employee growth and advancement.

Job Requirements

  • high school diploma or equivalent
  • prior customer service experience preferred
  • ability to work evening shifts from 3 PM to 11 PM
  • reliable transportation to work locations
  • strong interpersonal skills
  • ability to stand for extended periods
  • professionalism in appearance and behavior

Job Qualifications

  • proven customer service experience
  • excellent communication skills
  • strong organizational abilities
  • friendly and approachable demeanor
  • ability to work professionally in a high-end environment
  • reliable and punctual
  • ability to learn quickly and adapt to new tasks

Job Duties

  • helping residents retrieve their packages
  • updating visitor logs for the building
  • assisting with resident requests such as reserving a cab or helping their guests
  • general upkeep of the front desk area
  • representing the company professionally as the face of Royale inside residential buildings
  • providing excellent customer service
  • maintaining organized and neat workspaces

Job Criteria

Experience

Entry Level (1-2 years)


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