Concierge Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
wellness programs

Job Description

The Woodlands Waterway Marriott Hotel & Convention Center located in The Woodlands, Texas, is a premier hospitality establishment known for its commitment to outstanding guest service and luxurious accommodations. As part of Marriott International, one of the world's leading hotel companies, the property blends exceptional service with a comfortable, welcoming atmosphere for business and leisure travelers alike. Marriott International is recognized globally for its dedication to innovation and quality in the hospitality industry, employing a diverse and talented workforce to deliver memorable experiences across its extensive portfolio of brands.

This full-time, non-management position within the Food and Beverage & Culinary department offers a significant opportunity to be part of a team that values professionalism, teamwork, and guest satisfaction. The role focuses on maintaining the cleanliness, organization, and proper setup of function and service areas to ensure seamless event and dining experiences throughout the hotel. This job involves a variety of responsibilities including the final breakdown of event functions, cleaning and returning equipment, stocking linens, and supporting other departments to optimize service quality. Individuals in this role must follow company policies, uphold safety standards, and maintain a clean and professional appearance.

The position requires physical activity such as lifting, carrying, and moving objects and standing or walking for extended periods, highlighting the active nature of the job. Additionally, the role demands attention to detail, teamwork across departments, and clear communication with guests and staff alike. Marriott International fosters a diverse and inclusive workplace environment, embracing associates from all backgrounds and encouraging personal and professional growth. The opportunity provides a platform for individuals seeking to build a career in hospitality within a supportive and innovative global brand.

Employees at Marriott benefit from working with a prestigious brand that offers comprehensive training, development opportunities, and a dynamic work culture that prioritizes associate well-being and guest experience. The hotel is part of the luxury JW Marriott brand portfolio, which takes pride in creating an exceptional workplace culture labeled "The JW Treatment". This culture supports associates in achieving their best work, fostering belonging in a global team, and becoming the best version of themselves through continuous learning and collaboration. The role is ideal for those who value hospitality, teamwork, and a clean, welcoming environment for guests, along with opportunities for career advancement in a prestigious hotel setting.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience required
  • ability to meet physical demands of the job including lifting and prolonged standing or walking
  • adherence to safety and security policies
  • commitment to maintaining professional appearance and confidentiality
  • willingness to perform other reasonable job duties as requested

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • ability to follow company and safety policies
  • good communication skills with guests and team members
  • ability to stand, sit, or walk for extended periods
  • capability to move, lift, carry, push, and pull objects up to 50 pounds unaided and over 75 pounds with assistance
  • basic understanding of cleanliness and sanitation standards
  • teamwork orientation
  • attention to detail

Job Duties

  • Complete final breakdown of function by cleaning the room and returning equipment to proper location
  • complete closing duties including storing reusable goods, locking doors, and breaking down goods
  • set up, stock, and maintain work areas
  • monitor and maintain cleanliness, sanitation, and organization of assigned stations and service areas
  • transport dirty linen to designated cleaning areas, separate napkins from tablecloths, and restock linen shelves with clean linens
  • maintain cleanliness of work areas throughout the day with clean-as-you-go procedures
  • assist other departments as needed to ensure optimum guest service

Job Criteria

Experience

No experience required


Job Location

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