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Concierge at Four Seasons DC Hotel

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $20.00 - $30.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Excellent Salary and Wages
Medical insurance
Vision Insurance
Pet insurance
Dental Insurance
Life insurance
401k Retirement Plan
Training and development opportunities
personal education reimbursement programs
Complimentary employee meals
Complimentary room nights at Four Seasons hotels

Job Description

Four Seasons is a globally renowned luxury hospitality company known for its exceptional service and dedication to creating memorable experiences for its guests. Powered by a collective of passionate individuals who strive for excellence, Four Seasons fosters a culture of respect, inclusivity, and continuous improvement. The company prides itself on delivering world-class hospitality, setting industry standards for luxury and attention to detail. Team members around the world are united by a commitment to genuine care and personalized service, embodying the Golden Rule by treating everyone with kindness and respect. By cultivating an outstanding employee experience and company culture, Four Seasons empowers its staff to provide unforgettable guest experiences that leave lasting impressions.

Located at the entrance of Georgetown in Washington, DC, the Four Seasons Hotel Washington is perfectly positioned at the crossroads of the city’s social and political hubs, steps away from world-leading institutions and historic monuments. This prestigious hotel offers a timeless luxury experience that combines a legacy of intuitive hospitality with modern comforts. The hotel caters to high-profile guests, including global leaders and captains of industry, providing them with discreet and personalized service. Guests can enjoy access to one of the top private fitness clubs and spas in DC, as well as indulge in culinary delights prepared by Michelin-starred chef Michael Mina.

The Four Seasons Hotel Washington DC is currently seeking a dynamic and engaging Concierge to join their esteemed guest services team. This role is ideal for individuals who thrive in a fast-paced luxury environment and enjoy managing a wide variety of guest requests while providing warm and genuine service. The Concierge plays an integral part in ensuring guest satisfaction by anticipating needs and offering personalized recommendations and assistance. Candidates who join Four Seasons will benefit from an excellent salary and wages, comprehensive medical, vision, dental, and life insurance coverage, a 401K retirement plan, and exciting training and development opportunities. Employees also enjoy complimentary meals during shifts, room nights at Four Seasons properties worldwide, and ongoing personal education reimbursement programs.

The Concierge position offers the chance to work with a team dedicated to upholding the highest standards of luxury hospitality. Successful candidates will be proficient in English, with the ability to communicate effectively in multiple languages considered an advantage. A strong knowledge of the Washington DC area, previous experience in luxury food service or related work, and an active membership in Les Clefs d'Or are essential qualifications. Flexibility in scheduling, including availability on weekends, holidays, evenings, and overnight shifts, is required. The role demands accuracy in processing cash and credit card transactions and the ability to maintain impeccable organization and attention to detail.

Four Seasons is an Equal Opportunity, Affirmative Action employer encouraging diverse candidates, including minorities, women, veterans, and individuals with disabilities, to apply. The company requires all applicants to have legal authorization to work in the United States. This role offers a competitive hourly wage of $20 to $30, reflective of experience and skills, along with the opportunity to contribute to a world-class hotel brand that values genuine human connection and extraordinary service.

Job Requirements

  • Legally permitted to work in the United States
  • Flexible schedule availability including weekdays, weekends, holidays, overtime, and overnight shifts
  • Ability to accurately process cash and credit card transactions
  • Minimum two years of food service or related luxury hospitality experience
  • Active membership in Les Clefs d'Or
  • Strong knowledge of Washington DC
  • Proficient in English

Job Qualifications

  • Proficient in English speaking, reading, and writing
  • Two years of food service or related experience in a luxury atmosphere
  • Two to three years of previous Rooms Division experience
  • Active member of Les Clefs d'Or
  • Strong knowledge of the Washington DC area
  • Ability to communicate in multiple languages is a plus
  • Passion for excellence and detail orientation

Job Duties

  • Juggle a wide variety of guest requests while providing warm and genuine service
  • Manage cash and credit card transactions accurately
  • Offer personalized recommendations and assistance to guests
  • Maintain detailed knowledge of the Washington DC area
  • Collaborate with hotel departments to ensure seamless guest experiences
  • Uphold Four Seasons policies and standards
  • Work flexible hours including weekends, holidays, and overnight shifts

Job Criteria

Experience

Mid Level (3-7 years)


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