Concierge Associate - Hospitality - On-Call

One Lincoln Park is a premier retirement living community located in Dayton, OH, dedicated to providing top-tier services and amenities to seniors looking for a safe, comfortable, and engaging place to live. Known for its comprehensive offerings, One Lincoln Park prides itself on delivering exceptional dining options, transportation, housekeeping, and maintenance services, all designed to enhance the quality of life for its residents. The community is nestled on beautifully maintained grounds, creating a serene and welcoming environment that promotes independence and well-being. The staff at One Lincoln Park are passionate about their roles, embodying compassion and professionalism to meet the varied needs of the residents. With a focus on safety, comfort, and personalized care, One Lincoln Park has established itself as a trusted name in retirement living in the Dayton area.

The On-Call Front Desk Concierge Associate position at One Lincoln Park is a vital role tailored for those who thrive in dynamic, service-oriented environments. This role is perfect for individuals who are customer service-minded with strong multitasking abilities and who enjoy working collaboratively within a team. As a concierge associate, you will be the first point of contact for residents, guests, and visitors, creating positive, lasting impressions that reflect the community's values. The position offers flexibility, being on-call to fill in as needed during the hours of 7:30 AM to 8:00 PM, seven days a week, including weekends. The role demands excellent communication skills, proficiency in office software, and the ability to manage administrative functions efficiently.

This position earns a competitive wage of $14.50 per hour and comes with excellent benefits that include bonuses, a 401(k) plan with company match, employee appreciation events, paid orientation, and paid holidays if worked. The role encompasses a variety of responsibilities ranging from greeting visitors and answering phones professionally, to performing light organization tasks in the lobby and supporting the marketing team with incoming inquiries. Administrative duties include scheduling conference rooms, data entry, filing, managing packages, and maintaining logs essential for daily operations and safety.

The concierge associate also plays a critical role in resident safety and well-being by participating in safety drills, following emergency procedures, conducting daily check-ins with residents, and managing documentation such as maintenance requests and incident reports. There is also a cash handling component, where associates sell postage, balance petty cash, and process payments when the business office is closed. This position requires a proactive, detail-oriented individual who can balance many tasks simultaneously while maintaining a welcoming and professional demeanor.

If you are someone who finds fulfillment in aiding senior adults with varying health and abilities, enjoys a fast-paced environment, and can effectively communicate via telephone systems and radios, this role offers a rewarding opportunity to become part of a supportive and dedicated team. The On-Call Front Desk Concierge Associate role at One Lincoln Park is more than just a job; it is a chance to contribute positively to a community that values independence, dignity, and quality of life for its residents.