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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
HCFSA
DCFSA
HSA
commuter transit and parking
supplemental life insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
legal program
Identity Theft Protection
pet discounts
Pet insurance
group home and auto insurance
EAP
short term disability
Life insurance
education discounts
401k with Matching
entertainment discounts
Paid Time Off
Job Description
SPS is an award-winning global outsourcing solutions provider specializing in Intelligent Automation technologies, including Artificial Intelligence and Robotic Process Automation. Operating in over 22 countries worldwide, SPS delivers services such as Mailroom Management—both physical and digital—Office Services including Reception, Lobby Concierge, and Conference Room Management, along with Document Processing Services utilizing the latest technology. The company caters to a diverse range of industries including banking, insurance, legal, higher education, advertising, and other professional services sectors, working with prestigious clients, including many Fortune 500 companies. SPS is committed to delivering exceptional outsourcing experiences to their clients and fostering a dynamic and... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in hospitality, concierge, or client-facing roles preferred
- Ability to lift or move items up to 40-60 lbs with assistance
- Ability to stand, walk, bend, and remain active throughout the day
- Manual dexterity to operate office and reception equipment
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office and workplace technology
- Ability to multitask in a fast-paced environment
Job Qualifications
- High school diploma or equivalent required
- 1-2+ years of experience in hospitality, concierge, or client-facing roles preferred
- Strong organizational, time management, and problem-solving skills
- Professional presence with a service-driven mindset
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office and workplace technology
- Ability to multitask and stay organized in a fast-paced environment
Job Duties
- Welcome guests and employees with a professional, friendly, and engaging approach
- Manage visitor registration, check-ins, and meeting coordination
- Serve as the primary point of contact for front-of-office needs
- Deliver personalized service by anticipating needs and accommodating special requests
- Maintain a clean, organized, and welcoming reception and common areas
- Conduct regular floor walks to ensure spaces are fully stocked and presentable
- Collaborate with internal teams to ensure seamless service delivery
- Support meeting room bookings, workplace requests, and guest services
- Utilize workplace technology to manage requests efficiently
- Track guest preferences and create thoughtful, memorable interactions
- Continuously look for ways to elevate the overall workplace experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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