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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.00
Work Schedule
Standard Hours
Benefits
career growth
Learning and development
recognition programs
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k with Matching
Disability insurance
Job Description
SPS is a globally recognized leader in outsourcing solutions, specializing in Intelligent Automation, Artificial Intelligence, and Robotic Process Automation, with operations spanning over 22 countries. In North America, SPS offers a comprehensive range of office services, including Mailroom Management, Reception, Lobby Concierge, and Conference Room Management, along with Document Processing Services that leverage advanced technologies. The company serves a diverse clientele, including sectors such as banking, insurance, legal, higher education, advertising, and other professional services, working with numerous Fortune 500 companies. SPS is committed to delivering superior service to its clients while providing challenging and rewarding career opportunities to its... Show More
Job Requirements
- Strong communication and interpersonal skills
- A genuine passion for hospitality and customer service
- Ability to multitask and stay organized in a fast-paced environment
- Confidence working independently and as part of a team
- Proficiency with Microsoft Office and workplace technology
- Ability to lift or move items up to 40-60 lbs with assistance
- Ability to stand, walk, bend, and remain active throughout the day
- Manual dexterity to operate office and reception equipment
Job Qualifications
- High school diploma or equivalent required
- 1-2 plus years of experience in hospitality, concierge, or client-facing roles preferred
- Strong organizational, time management, and problem-solving skills
- Professional presence with a service-driven mindset
Job Duties
- Welcome guests and employees with a professional, friendly, and engaging approach
- Manage visitor registration, check-ins, and meeting coordination
- Serve as the primary point of contact for front-of-office needs
- Deliver personalized service by anticipating needs and accommodating special requests
- Maintain a clean, organized, and welcoming reception and common areas
- Conduct regular floor walks to ensure spaces are fully stocked and presentable
- Collaborate with internal teams to ensure seamless service delivery
- Support meeting room bookings, workplace requests, and guest services
- Utilize workplace technology to manage requests efficiently
- Track guest preferences and create thoughtful, memorable interactions
- Continuously look for ways to elevate the overall workplace experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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