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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
career growth
Learning and development
recognition programs
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k with Matching
supplemental life insurance
short term disability
Life insurance
education discounts
Employee assistance program
accident insurance
critical illness insurance
Hospital Indemnity insurance
legal program
Identity Theft Protection
pet discounts
Pet insurance
group home and auto insurance
commuter transit and parking
entertainment discounts
Job Description
SPS is a globally recognized outsourcing solutions provider specializing in Intelligent Automation, including Artificial Intelligence and Robotic Process Automation, supporting various industries such as banking, insurance, legal, higher education, advertising, and other professional services. Operating in over 22 countries, SPS offers comprehensive services including Mailroom Management (both physical and digital), Office Services like Reception, Lobby Concierge, and Conference Room Management, alongside advanced Document Processing Services. The company is proud to serve many Fortune 500 clients in North America and worldwide, delivering exceptional outsourcing experiences. SPS is also committed to fostering an inclusive and equitable workplace culture that values diversity and... Show More
Job Requirements
- High school diploma or equivalent
- 1-2+ years of experience in hospitality, concierge, or client-facing roles preferred
- strong communication and interpersonal skills
- ability to multitask and stay organized
- proficiency with Microsoft Office and workplace technology
- physical ability to lift or move items up to 40-60 lbs with assistance
- ability to stand, walk, bend, and remain active throughout the day
- manual dexterity to operate office and reception equipment
Job Qualifications
- High school diploma or equivalent required
- 1-2+ years of experience in hospitality, concierge, or client-facing roles preferred
- strong organizational, time management, and problem-solving skills
- professional presence with a service-driven mindset
- proficiency with Microsoft Office and workplace technology
- strong communication and interpersonal skills
- ability to multitask and stay organized in a fast-paced environment
- confidence working independently and as part of a team
Job Duties
- Welcome guests and employees with a professional, friendly, and engaging approach
- manage visitor registration, check-ins, and meeting coordination
- serve as the primary point of contact for front-of-office needs
- deliver personalized service by anticipating needs and accommodating special requests
- maintain a clean, organized, and welcoming reception and common areas
- conduct regular floor walks to ensure spaces are fully stocked and presentable
- collaborate with internal teams to ensure seamless service delivery
- support meeting room bookings, workplace requests, and guest services
- utilize workplace technology to manage requests efficiently
- track guest preferences and create thoughtful, memorable interactions
- continuously look for ways to elevate the overall workplace experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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