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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $18.74
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
HCFSA
DCFSA
HSA
commuter transit and parking
supplemental life insurance
accident insurance
Critical Illness
hospital indemnity
legal program
Identity Theft Protection
pet discounts
Pet insurance
group home and auto insurance
EAP
short term disability
Life insurance
education discounts
401k with Matching
entertainment discounts
Paid Time Off
Job Description
SPS is a globally recognized, award-winning employer specializing in providing outsourcing solutions that integrate Intelligent Automation technologies such as Artificial Intelligence and Robotic Process Automation. Operating in more than 22 countries worldwide, SPS offers a broad range of services including Mailroom Management—both physical and digital—as well as Office Services like Reception, Lobby Concierge, and Conference Room Management. These services are enhanced by document processing innovations, enabling SPS to serve a diverse array of industries, from banking and insurance to legal, higher education, advertising, and other professional sectors, including many Fortune 500 companies.
At its core, SPS is committed to deliverin... Show More
At its core, SPS is committed to deliverin... Show More
Job Requirements
- High school diploma or equivalent
- 1-2+ years prior work experience preferred
- Ability to work assigned work hours determined by manager
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Superb written and verbal communication skills
- Current knowledge or ability to learn computer-based systems required for functions of position
- Required to maintain an overall professional appearance and attitude
- Adhere to all policies and procedures required
Job Qualifications
- High school diploma or equivalent required
- 1-2+ years prior work experience preferred
- Ability to work assigned work hours determined by manager
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Superb written and verbal communication skills
- Current knowledge or ability to learn computer-based systems required for functions of position
- Required to maintain an overall professional appearance and attitude
- Adhere to all policies and procedures required
Job Duties
- Provides a gracious arrival experience for all colleagues and guests, ensuring they feel welcome, and their needs are taken care of in a friendly and professional manner at all times
- Delivers world-class experiences that will leave a lasting, positive first impression
- Caters for the needs of colleagues and visitors while demonstrating genuine care
- Ensures a seamless experience through the use of technology to support visitor registration, meeting room bookings, guest arrival, special requests and any other needs a colleague may have throughout their day
- Develops relationships through personalized encounters and proactive assistance
- Advises colleagues and guests by maintaining employee and department directories, giving instructions and making warm connections
- Maintains safe and clean reception area by complying with procedures, rules and regulations
- Captures individual preferences of colleagues and guests for future visits and thinks creatively of ways to accommodate any special requests
- Develops relationships with colleagues and proactively gathers information on their needs to identify customer and SPS services that ensure total satisfaction
- Proactively communicates with the Workplace Experience team and other service groups to ensure a one-team ethos
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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