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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.29 - $23.92
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Disability insurance
Job Description
Cincinnati Children’s Hospital Medical Center (CCHMC) is a nationally recognized pediatric hospital committed to improving children’s health through a holistic team approach encompassing patient care, family support, and pioneering scientific research. Established as one of the top 10 children’s hospitals in the United States for over 15 years, Cincinnati Children’s has earned a reputation for excellence, innovation, and compassionate care. With consistent ranking among the top three children’s hospitals for National Institutes of Health (NIH) funding, the institution is dedicated to advancing medical knowledge and treatment outcomes in pediatric health. It is also recognized as one of America’s Best Large... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of related work experience
- Ability to communicate effectively with diverse populations
- Strong organizational and problem-solving skills
- Proficiency in computer applications and data management
- Willingness to work full-time day shift
- Commitment to maintaining confidentiality and professionalism
Job Qualifications
- High school diploma or equivalent
- 2+ years of work experience in a related job discipline
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Cultural competence and sensitivity
- Experience with data management and reporting
- Proficiency in using social media for outreach and communication
Job Duties
- Provide or arrange for services to guests including transportation, accommodations, activities, dining, and shopping
- Make proactive contact with families to assess and address their needs prior to arrival
- Coordinate lodging and transportation for international families in collaboration with Global Health and Interpreter Services
- Maintain relationships with external businesses and community organizations
- Manage Patient Shuttle service in collaboration with Transportation
- Assist in planning and coordinating events for patients and families ensuring safety and infection control guidelines
- Manage and document requests for information from families and staff, maintaining data for appointments and room eligibility
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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