Job Overview
Employment Type
Part-time
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Job Description
PruittHealth is a distinguished provider of assisted living and senior care services, dedicated to enriching the lives of residents by fostering an environment that is caring, supportive, and community-focused. Established with a mission to create a family-like atmosphere, PruittHealth embodies the values of love, giving, and compassion in every aspect of its operations. The company is renowned for its commitment to high standards of care and its supportive work culture where employees are empowered to make a positive difference in the lives of seniors. PruittHealth operates multiple assisted living facilities, offering residents exceptional living experiences while addressing their health, social, and emotional needs comprehensively.
This part-time Concierge position at PruittHealth's assisted living facility offers a unique opportunity for individuals who are passionate about customer service and administrative support within the senior living industry. Scheduled from 4:30 PM to 8:30 PM, Monday to Friday, this role is pivotal as the primary point of contact for residents, their families, guests, and vendors. The Concierge is integral to creating a welcoming and secure environment and enhancing the overall resident experience. This role involves not only front desk management but also coordination across departments such as maintenance, housekeeping, and dining to ensure seamless service delivery.
In this role, the Concierge will personally greet residents and visitors with warmth and professionalism, directly impacting the community's social atmosphere. Beyond greeting and reception duties, the position demands acute attention to security protocols such as visitor access monitoring to maintain safety standards. The Concierge supports residents by assisting with tasks like transportation scheduling and appointment reminders, which are essential for the well-being and convenience of the senior residents. Administrative responsibilities include maintaining accurate logs and managing communication channels effectively, demonstrating the importance of strong organizational skills.
Additionally, the Concierge supports community life by aiding in event coordination and responding to emergency situations in calm and appropriate manners, underscoring the importance of adaptability and composure under pressure. Upholding confidentiality and resident privacy is a fundamental aspect of the role, reflecting the trust placed in this position. Candidates with a high school diploma or equivalent are encouraged to apply, although an associate degree is preferred, along with a background in customer service or administrative roles, particularly in senior living, healthcare, or hospitality sectors.
Overall, this role offers a meaningful way to contribute to the quality of life of older adults while working within a supportive, mission-driven organization. The position provides an excellent balance of interpersonal interaction, administrative duties, and community engagement in a respected assisted living setting. Potential candidates will find it rewarding to join a company that celebrates family values and strives to impact lives positively every day.
This part-time Concierge position at PruittHealth's assisted living facility offers a unique opportunity for individuals who are passionate about customer service and administrative support within the senior living industry. Scheduled from 4:30 PM to 8:30 PM, Monday to Friday, this role is pivotal as the primary point of contact for residents, their families, guests, and vendors. The Concierge is integral to creating a welcoming and secure environment and enhancing the overall resident experience. This role involves not only front desk management but also coordination across departments such as maintenance, housekeeping, and dining to ensure seamless service delivery.
In this role, the Concierge will personally greet residents and visitors with warmth and professionalism, directly impacting the community's social atmosphere. Beyond greeting and reception duties, the position demands acute attention to security protocols such as visitor access monitoring to maintain safety standards. The Concierge supports residents by assisting with tasks like transportation scheduling and appointment reminders, which are essential for the well-being and convenience of the senior residents. Administrative responsibilities include maintaining accurate logs and managing communication channels effectively, demonstrating the importance of strong organizational skills.
Additionally, the Concierge supports community life by aiding in event coordination and responding to emergency situations in calm and appropriate manners, underscoring the importance of adaptability and composure under pressure. Upholding confidentiality and resident privacy is a fundamental aspect of the role, reflecting the trust placed in this position. Candidates with a high school diploma or equivalent are encouraged to apply, although an associate degree is preferred, along with a background in customer service or administrative roles, particularly in senior living, healthcare, or hospitality sectors.
Overall, this role offers a meaningful way to contribute to the quality of life of older adults while working within a supportive, mission-driven organization. The position provides an excellent balance of interpersonal interaction, administrative duties, and community engagement in a respected assisted living setting. Potential candidates will find it rewarding to join a company that celebrates family values and strives to impact lives positively every day.
Job Requirements
- High school diploma or equivalent
- minimum 1 year of customer service or administrative experience
- preferably experience in senior living, hospitality, or healthcare
- ability to greet and assist residents and visitors professionally
- strong communication skills
- competency in using basic office equipment and software
- ability to handle sensitive information confidentially
- availability to work part-time from 4:30 PM to 8:30 PM Monday to Friday
Job Qualifications
- High school diploma or equivalent
- associate degree preferred
- minimum 1 year of customer service or administrative experience, preferably in senior living, hospitality, or healthcare
- excellent verbal and written communication skills
- strong interpersonal skills and a compassionate demeanor
- proficiency in Microsoft Office and basic office equipment
- ability to multitask and remain composed under pressure
- familiarity with HIPAA and elder care standards is a plus
Job Duties
- Greet residents, visitors, and staff warmly and professionally
- manage front desk operations including answering phones, responding to inquiries, and directing calls appropriately
- monitor visitor access and maintain security protocols
- assist residents with requests such as transportation scheduling, appointment reminders, and general information
- coordinate with other departments to ensure timely service delivery such as maintenance, housekeeping, dining
- maintain accurate logs and records including visitor sign-in, package deliveries, resident requests
- support event coordination and community programming as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
