Concierge Assistant

Boston Consulting Group (BCG) is a globally renowned management consulting firm, established in 1963 as a pioneer in business strategy. With a rich heritage and deep expertise, BCG collaborates with leaders across various industries and sectors to address their most critical challenges and unlock new opportunities for growth and transformation. The firm’s approach combines the power of digital innovation and human insight, enabling clients to navigate complex change, build competitive advantage, and achieve measurable bottom-line results. BCG prides itself on its collaborative culture and diverse global teams that bring broad perspectives and specialized knowledge to deliver impactful solutions in management consulting, technology and design, digital ventures, and corporate strategy. This blend of capabilities helps organizations to thrive in a constantly evolving business landscape.

The Concierge Assistant role at BCG’s Washington, D.C. office presents a unique opportunity for a hospitality-oriented professional who is passionate about delivering high-quality service and supporting a dynamic workplace environment. As the main point of contact for visitors, clients, and employees, you will help create a welcoming and professional atmosphere reflecting BCG’s values and dedication to excellence. Reporting to the Operations Director, you will manage various front desk responsibilities including greeting guests, managing visitor logistics, assisting with administrative functions, and coordinating support services such as room reservations, catering, and basic IT requests. Your role is crucial in ensuring smooth daily operations and enhancing the overall office experience through attentive, detail-oriented service.

This position requires a blend of interpersonal skills, organizational expertise, and flexibility to handle multiple tasks in a fast-paced professional environment. Candidates with a bachelor’s degree and up to two years of experience in customer service or administrative roles are ideal. Proficiency in Microsoft Office and a willingness to learn new systems is necessary. The role demands a consistent presence in the office, with an expectation of working five days a week and occasional overtime when required. BCG offers a competitive total compensation package with a base salary ranging from $55,000 to $61,667, along with discretionary performance bonuses, profit-sharing contributions, and a comprehensive benefits program that includes full coverage of medical, dental, and vision insurance for employees and their eligible family members at no cost. Additional benefits include paid parental leave, generous paid time off, retirement contributions, and support for work-life balance initiatives. Joining BCG means becoming part of a forward-thinking organization committed to diversity, equity, and inclusion, providing equal employment opportunities to all qualified candidates regardless of background or identity.