Concierge as needed PRN Day & Night shifts available $19.75-$22.00 p/h
Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Range $19.75 - $22.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
health coverage
health savings accounts
retirement with match
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Job Description
Christian Living Communities (CLC) and Cappella Living Solutions (CLS) are innovative organizations dedicated to transforming the traditional concept of aging services. Known for their commitment to shattering stereotypes associated with senior living, these companies focus on embracing the wisdom, experience, and vitality of elders. Together, CLC and CLS strive to foster a culture of citizenship for everyone involved, including residents, employees, and community members. They open their doors to people of all beliefs, backgrounds, and faiths, valuing diversity as a source of fresh ideas, innovation, and improved practices. This diverse and inclusive approach helps create unity and a welcoming environment within their communities. The organizations pride themselves on equal pay for equal work, transparent hiring salary ranges, and have earned the prestigious "World's Best Workplace" designation for 2024-2025 based on positive employee feedback.
The role of Concierge at Christian Living Communities and Cappella Living Solutions is pivotal in delivering an exceptional hospitality experience. As the first and central point of contact, the Concierge serves a vital function in addressing service-related issues and assisting residents with a wide range of needs. This includes helping residents make reservations for dining, travel, entertainment, in-home services, and other community activities. The Concierge also provides personalized service, manages the community’s in-house mail center, answers phone calls, and acts as a general referral source.
This position requires a self-motivated individual with a strong focus on hospitality. The Concierge is responsible for screening incoming calls, greeting visitors, ensuring the community environment is welcoming, and assisting with clerical duties such as managing letters, forms, schedules, and maintaining resident directories. Additionally, the Concierge plays a role in emergency response by monitoring alarm systems and assisting during resident emergencies in the absence of the Resident Services Director. Attention to detail, strong communication skills, and the ability to multitask in a fast-paced environment are essential for success in this role.
Offering PRN Day and Night shifts, this position pays between $19.75 and $22.00 per hour. It also includes a comprehensive benefits package that caters to part-time, full-time, and PRN employees. Christian Living Communities and Cappella Living Solutions provide health coverage options, health savings accounts, retirement plans with employer match, and insurance benefits that include dental, vision, disability, and life coverage. Employees also can take advantage of a paid time off plan to maintain a healthy work-life balance. This thoughtful employee support underpins the organizations' commitment to creating a warm, welcoming, and supportive workplace and living environment for all members of the community. If you are passionate about delivering high-quality service to older adults and value being part of an inclusive and innovative team, this Concierge role offers a rewarding opportunity to contribute meaningfully to the lives of seniors and the community at large.
The role of Concierge at Christian Living Communities and Cappella Living Solutions is pivotal in delivering an exceptional hospitality experience. As the first and central point of contact, the Concierge serves a vital function in addressing service-related issues and assisting residents with a wide range of needs. This includes helping residents make reservations for dining, travel, entertainment, in-home services, and other community activities. The Concierge also provides personalized service, manages the community’s in-house mail center, answers phone calls, and acts as a general referral source.
This position requires a self-motivated individual with a strong focus on hospitality. The Concierge is responsible for screening incoming calls, greeting visitors, ensuring the community environment is welcoming, and assisting with clerical duties such as managing letters, forms, schedules, and maintaining resident directories. Additionally, the Concierge plays a role in emergency response by monitoring alarm systems and assisting during resident emergencies in the absence of the Resident Services Director. Attention to detail, strong communication skills, and the ability to multitask in a fast-paced environment are essential for success in this role.
Offering PRN Day and Night shifts, this position pays between $19.75 and $22.00 per hour. It also includes a comprehensive benefits package that caters to part-time, full-time, and PRN employees. Christian Living Communities and Cappella Living Solutions provide health coverage options, health savings accounts, retirement plans with employer match, and insurance benefits that include dental, vision, disability, and life coverage. Employees also can take advantage of a paid time off plan to maintain a healthy work-life balance. This thoughtful employee support underpins the organizations' commitment to creating a warm, welcoming, and supportive workplace and living environment for all members of the community. If you are passionate about delivering high-quality service to older adults and value being part of an inclusive and innovative team, this Concierge role offers a rewarding opportunity to contribute meaningfully to the lives of seniors and the community at large.
Job Requirements
- High school diploma or equivalent experience
- working knowledge of multi-extension, multi-line telephone systems
- prior concierge or hospitality experience preferred
- energetic, enthusiastic with exceptional communication skills
- good organizational skills and ability to multitask
- minimum one-year experience in business office environment
- strong clerical skills including computer software knowledge
- must be able to read, write, and speak English
- must possess strong communication and customer service skills
Job Qualifications
- High school diploma or equivalent experience
- knowledge of multi-extension, multi-line telephone systems
- prior concierge or hospitality experience preferred
- energetic and enthusiastic with exceptional communication skills
- good organizational skills with ability to multitask
- minimum one year experience in a business office environment
- strong clerical skills including proficiency with Word, Excel, and Outlook
- ability to read, write, and speak English
- strong communication and excellent customer service skills
Job Duties
- Screens incoming calls
- takes messages and/or forwards calls as appropriate
- greets and signs in all visitors
- provides directions or information to residents, visitors, guests and vendors
- sorts and distributes incoming mail
- provides clerical assistance including typing correspondence, memorandums, reports, and forms
- receives event and guest apartment reservations and updates resident information
- provides basic information to community inquirers and ensures marketing materials are available
- responds to emergency call system and building alarm system
- administers Stat Check System
- performs periodic interior building security rounds
- processes work orders
- manages office equipment and supplies
- provides courteous service to residents, guests and co-workers
- handles resident emergency situations in absence of Resident Services Director
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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