Concierge as needed PRN Day & Night shifts available $19.75-$22.00 p/h
Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Range $19.75 - $22.00
Work Schedule
Day Shifts
Night Shifts
Benefits
health coverage
health savings accounts
retirement with match
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Job Description
Christian Living Communities | Cappella Living Solutions is a reputable organization dedicated to enhancing the quality of life for its residents by creating warm, welcoming environments that foster a sense of belonging and community. Specializing in senior living and residential community services, they focus on providing exceptional hospitality and personalized care to meet the unique needs of each resident. The company emphasizes respect, dignity, and compassionate service in all aspects of their operations, making them a preferred employer and service provider in the senior living sector.
The role of Concierge at Christian Living Communities | Cappella Living Solutions is a pivotal position that serves as the first and central point of contact for residents, guests, and visitors. This role requires a self-motivated individual with a strong hospitality focus, capable of managing various service-related issues efficiently. The Concierge is responsible for answering resident questions, assisting with reservations for dining, travel, in-home services, dry cleaning, entertainment, and events, thereby delivering personalized service that enhances the resident experience. This position also involves answering phone calls, managing the in-house mail center, and serving as a general referral source, ensuring smooth communication and operational flow within the community.
As part of the team, the Concierge plays a crucial role in fostering a positive atmosphere by greeting and signing in visitors, providing directions and information, and managing various administrative tasks. The position demands excellent communication skills, organizational abilities, and a proactive approach to handling emergencies and resident needs. Offering PRN (as needed) day and night shifts with a competitive hourly wage of $19.75 to $22.00, this role provides an excellent opportunity for individuals passionate about hospitality and community service to make a meaningful impact in a supportive work environment. The commitment to accommodating all applicants throughout the interview process further highlights the company's dedication to inclusivity and equal opportunity employment.
The role of Concierge at Christian Living Communities | Cappella Living Solutions is a pivotal position that serves as the first and central point of contact for residents, guests, and visitors. This role requires a self-motivated individual with a strong hospitality focus, capable of managing various service-related issues efficiently. The Concierge is responsible for answering resident questions, assisting with reservations for dining, travel, in-home services, dry cleaning, entertainment, and events, thereby delivering personalized service that enhances the resident experience. This position also involves answering phone calls, managing the in-house mail center, and serving as a general referral source, ensuring smooth communication and operational flow within the community.
As part of the team, the Concierge plays a crucial role in fostering a positive atmosphere by greeting and signing in visitors, providing directions and information, and managing various administrative tasks. The position demands excellent communication skills, organizational abilities, and a proactive approach to handling emergencies and resident needs. Offering PRN (as needed) day and night shifts with a competitive hourly wage of $19.75 to $22.00, this role provides an excellent opportunity for individuals passionate about hospitality and community service to make a meaningful impact in a supportive work environment. The commitment to accommodating all applicants throughout the interview process further highlights the company's dedication to inclusivity and equal opportunity employment.
Job Requirements
- High school diploma or equivalent experience
- working knowledge of multi-extension, multi-line telephone system
- prior concierge or hospitality experience strongly preferred
- energetic, enthusiastic, exceptional communication skills
- good organizational skills, follow-up and follow through
- minimum one-year experience in a business office environment
- strong clerical skills including knowledge of computer software such as Word, Excel, Outlook
- must be able to read, write and speak English
- must possess strong communication and excellent customer service skills
Job Qualifications
- High school diploma or equivalent experience
- working knowledge of multi-extension, multi-line telephone system
- prior concierge or hospitality experience strongly preferred
- energetic, enthusiastic, exceptional communication skills
- good organizational skills, follow-up and follow through
- minimum one-year experience in a business office environment
- strong clerical skills including knowledge of computer software such as Word, Excel, Outlook
- must be able to read, write and speak English
- must possess strong communication and excellent customer service skills
Job Duties
- Screens incoming calls
- takes messages and/or forwards calls as appropriate
- greets and signs in all visitors
- greets and provides directions or information to residents, visitors, guests and vendors
- responsible for sorting and distributing incoming mail
- provides clerical assistance as needed
- types letters of correspondence, memorandums, reports, forms, etc.
- receives event reservations
- schedules guest apartment reservations and updates census, resident directory and birthday list
- provides basic information to those inquiring about the community
- ensures current marketing brochures are available
- responds to emergency call system and building alarm system
- responsible for administration of Stat Check System
- responsible for periodic interior rounds to ensure building is secure
- receives and processes work orders for the community
- manages office equipment and supplies
- provides effective and courteous service to all residents, guests and co-workers
- handles resident emergency situations in the absence of the Resident Services Director
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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