Concierge as needed PRN Day & Night shifts available $19.75-$22.00 p/h
Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Range $19.75 - $22.00
Work Schedule
Day Shifts
Night Shifts
Benefits
health coverage
health savings accounts
retirement with match
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Job Description
Christian Living Communities | Cappella Living Solutions is a respected organization dedicated to providing compassionate and exceptional living experiences for its residents. This company operates senior living communities focused on delivering high-quality care along with a welcoming and supportive environment. Their mission emphasizes fostering a place of belonging where residents, team members, family members, and community members feel valued and supported. As a recognized leader in the senior care industry, Christian Living Communities | Cappella Living Solutions has earned a positive reputation for its commitment to excellence, innovation, and the well-being of its residents.
The role available is for a Concierge position, offering part-time, on-call (PRN) shifts during the day and night, located in Wheat Ridge, CO. This role is pivotal as the first and central point of contact for service-related issues within the community. The Concierge function involves a strong hospitality focus, serving residents, visitors, guests, and vendors by providing personalized service, answering inquiries, handling phone and mail communications, and assisting with a wide array of resident needs including dining reservations, travel arrangements, entertainment options, and in-home services. The Concierge manages multiple responsibilities such as greeting visitors, directing questions, sorting and distributing mail, supporting clerical duties including typing correspondence and reporting, and ensuring the security and smooth operation of the building by performing regular rounds and managing emergency responses.
This position demands excellent communication skills, a strong customer service orientation, and an energetic and enthusiastic disposition. The Concierge should be able to multitask effectively, handle interruptions gracefully, and maintain a warm and inviting atmosphere that aligns with the community’s values. Experience with multi-line telephone systems, basic office software (Word, Excel, Outlook), and a minimum of one year working in a business office environment are essential. The role requires physical activity such as standing, sitting, and occasional lifting of objects up to 20 pounds. Working conditions involve frequent interaction with residents, family members, visitors, and team members, requiring the Concierge to be adaptable and personable at all times.
This position offers a competitive hourly wage ranging from $19.75 to $22.00, with a comprehensive benefits package that includes health coverage, health savings accounts, retirement plans with company match, dental, vision, disability, and life insurance, as well as a paid time off plan. Christian Living Communities | Cappella Living Solutions is committed to creating an inclusive environment and invites applicants who may need accommodations during the interview process to notify the company accordingly. The job posting remains open until a sufficient pool of qualified applicants is received, and all applicant information is handled confidentially in line with Equal Employment Opportunity (EEO) guidelines.
The role available is for a Concierge position, offering part-time, on-call (PRN) shifts during the day and night, located in Wheat Ridge, CO. This role is pivotal as the first and central point of contact for service-related issues within the community. The Concierge function involves a strong hospitality focus, serving residents, visitors, guests, and vendors by providing personalized service, answering inquiries, handling phone and mail communications, and assisting with a wide array of resident needs including dining reservations, travel arrangements, entertainment options, and in-home services. The Concierge manages multiple responsibilities such as greeting visitors, directing questions, sorting and distributing mail, supporting clerical duties including typing correspondence and reporting, and ensuring the security and smooth operation of the building by performing regular rounds and managing emergency responses.
This position demands excellent communication skills, a strong customer service orientation, and an energetic and enthusiastic disposition. The Concierge should be able to multitask effectively, handle interruptions gracefully, and maintain a warm and inviting atmosphere that aligns with the community’s values. Experience with multi-line telephone systems, basic office software (Word, Excel, Outlook), and a minimum of one year working in a business office environment are essential. The role requires physical activity such as standing, sitting, and occasional lifting of objects up to 20 pounds. Working conditions involve frequent interaction with residents, family members, visitors, and team members, requiring the Concierge to be adaptable and personable at all times.
This position offers a competitive hourly wage ranging from $19.75 to $22.00, with a comprehensive benefits package that includes health coverage, health savings accounts, retirement plans with company match, dental, vision, disability, and life insurance, as well as a paid time off plan. Christian Living Communities | Cappella Living Solutions is committed to creating an inclusive environment and invites applicants who may need accommodations during the interview process to notify the company accordingly. The job posting remains open until a sufficient pool of qualified applicants is received, and all applicant information is handled confidentially in line with Equal Employment Opportunity (EEO) guidelines.
Job Requirements
- Must be able to read, write and speak English
- minimum one-year experience in business office environment
- working knowledge of multi-extension, multi-line telephone system
- energetic and enthusiastic attitude
- good organizational and multitasking skills
- prior concierge or hospitality experience preferred
- ability to interact well with residents, visitors and team members
Job Qualifications
- High School Diploma or equivalent experience
- working knowledge of multi-extension, multi-line telephone systems
- prior concierge or hospitality experience strongly preferred
- energetic and enthusiastic with exceptional communication skills
- good organizational skills with ability to multitask
- minimum one-year experience in business office environment
- strong clerical skills including proficiency in Word, Excel, Outlook
- ability to read, write and speak English
- strong customer service skills
- ability to handle multiple tasks efficiently
Job Duties
- Screens incoming calls
- takes messages and/or forwards calls as appropriate
- greets and signs in all visitors
- provides directions or information to residents, visitors, guests and vendors
- sorts and distributes incoming mail
- provides clerical assistance including typing letters, reports, forms
- receives event reservations and updates records
- provides basic information about the community and marketing materials
- responds to emergency call and alarm systems
- administers Stat Check System
- performs periodic interior building rounds to ensure security
- processes work orders and manages office equipment and supplies
- delivers courteous service to residents, guests and co-workers
- handles resident emergencies in absence of Resident Services Director
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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