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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
flexible schedule
Double pay on holidays
Opportunity to gain experience in senior living
Supportive team environment
positive work atmosphere
Training and development opportunities
Job Description
Century Park Associates is a reputable senior living community management company committed to delivering exceptional care and services to seniors residing in independent living settings. Renowned for fostering an environment that values trust, leadership, and personal ethics, Century Park Associates prioritizes the well-being and satisfaction of both residents and employees. With a steadfast "people come first" philosophy, the company emphasizes creating a warm, respectful, and supportive atmosphere where seniors can continue to grow, learn, and engage within a community that feels like home. Century Park Associates operates with high standards of excellence, placing great importance on integrity and professionalism across... Show More
Job Requirements
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office Word and Excel
- must demonstrate proficiency with office machines ie fax copier scanner
- must have prior experience in administrative or front desk roles
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multitask
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- must display integrity and professionalism by adhering to Century Park's code of ethics and complete all required compliance training
Job Qualifications
- High school diploma or equivalent
- proficiency with Microsoft Office Word and Excel
- proficiency with office machines ie fax copier scanner
- prior experience in administrative or front desk roles
- excellent customer service and hospitality skills
- good telephone etiquette
- effective communication skills
- ability to multitask and work efficiently under frequent interruptions
- demonstrated trustworthiness and dependability
- positive and cheerful demeanor
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests visitors residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate reliable clerical support ie typing filing photocopies fax data entry etc
- receives sorts and distributes mail
- delivers packages to appropriate person department following community policy
- makes accurate timely entries into events log
- maintains lists ie resident directory door check sheets associate phone list call in sheets
- enters resident maintenance requests in Tels system
- maintains guest room reservations charges and payments accurately while keeping housekeeping informed
- oversees resident check in system ie educates new residents invites participation maintains weekly list for security
- regularly utilizes front desk inquiry connection sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back up sales team so inquiry calls are handled timely
- assists with electronic heath record EHR system as requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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