Concierge afternoon

Detroit, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.50 - $18.75

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible schedule

Professional Development

Job Description

Waltonwood is a premier provider of senior living communities dedicated to fostering a warm, welcoming environment where residents can feel comfortable, valued, and safe. With a focus on high-quality living standards, Waltonwood communities emphasize compassionate care, excellent customer service, and a supportive atmosphere for both residents and their families. This company is well-known for its commitment to maintaining a strong sense of community through engagement, exceptional hospitality, and comprehensive support services. It offers a range of living options designed to cater to diverse needs, ensuring residents experience comfort and dignity in their everyday lives.

The Concierge at Waltonwood pl... Show More

Job Requirements

High school diploma or GED preferred
Minimum of 6 months of customer service and clerical experience preferred
Proficiency with Microsoft Office and other computer applications
Knowledge of multiple phone line operations and proper phone etiquette
Strong communication and organization skills
Ability to work well in a collaborative team environment
Commitment to punctuality and regular attendance

Job Qualifications

High school diploma or GED preferred
Proficiency with Microsoft Office and other computer applications
Knowledge of multiple phone line operations and proper phone etiquette
Minimum of 6 months of customer service and clerical experience preferred
Strong communication and organization skills
Ability to provide empathetic and compassionate resident interactions
Demonstrated ability to work well in a team environment

Job Duties

Greet residents, visitors, and staff in a welcoming, professional manner
Answer internal/external telephone calls promptly and professionally
Understand and apply safety, security, and emergency procedures
Monitor and direct those who enter and exit the building
Become familiar with all residents and communicate positively with them daily
Update resident roster and collect daily resident charges
Provide administrative and clerical support to department heads, business office manager, and executive director
Keep front desk organized, neat, and clean
Assist with other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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