Louis Vuitton logo

Concierge - 57th Street

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $25.00 - $28.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
retirement plans
employee discount
Commission opportunities
Training and Development
inclusive work environment
Career advancement opportunities

Job Description

Louis Vuitton is a world-renowned luxury fashion house known for its exceptional craftsmanship, timeless design, and commitment to exquisite customer service. Established in 1854, the brand has built a prestigious reputation for producing high-end leather goods, ready-to-wear clothing, shoes, watches, jewelry, accessories, and fragrances. With a rich heritage and a global presence, Louis Vuitton continues to be a leader in the luxury market, offering exclusive products and unparalleled client experiences that reflect its values of quality, creativity, and authenticity.

As a concierge at Louis Vuitton, you will step into a dynamic role that blends personalized client interaction with seamless in-store coordination. This position requires a passionate, creative, and driven individual who thrives in a luxury retail environment. Your primary responsibility will be to act as an ambassador of the Louis Vuitton brand, ensuring that every client encounter reflects the promise of exceptional service and builds lasting relationships. You will be the first point of contact for clients entering the store, setting the tone for their experience by greeting them with courtesy and integrity.

In this role, you will work closely with various departments and store teams to understand client needs, directing them to the appropriate services and product universes. Your ability to build genuine relationships will enhance the overall client journey, making each visit memorable and personalized. Managing the client appointment calendar and coordinating ongoing in-store events will be an essential part of your daily operations, ensuring the smooth flow of activities and exemplary client engagement.

The concierge position at Louis Vuitton is designed to support both individual and team success by securing efficiency behind the scenes and contributing to business goals. It offers an exciting opportunity to develop your skills in luxury retail, providing access to industry-leading training and chances for career advancement locally and internationally. The company values inclusivity and professional equality, fostering an environment where every employee can express their uniqueness and thrive.

The role is offered with a competitive hourly wage ranging from $25.00 to $28.00, alongside opportunities to earn commissions. Employees also benefit from various paid time off programs, two employer-contributed retirement plans, and exclusive employee discounts and perks. This comprehensive benefits package ensures that employees are supported and valued, encouraging long-term career growth within the esteemed Louis Vuitton family.

Joining Louis Vuitton as a concierge means becoming part of a prestigious team dedicated to delivering excellence at every level. You will be empowered to elevate client experiences through personalized service, strategic collaboration, and commitment to the brand’s high standards. This role is ideal for individuals who are customer-focused, enthusiastic about luxury retail, and eager to contribute to a culture that celebrates creativity, respect, and inclusivity.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in luxury retail or customer service preferred
  • Strong communication skills
  • Ability to build genuine client relationships
  • Organizational skills
  • Ability to manage client appointments and events
  • Enthusiasm for luxury fashion

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in luxury retail or customer service roles preferred
  • Strong interpersonal and communication skills
  • Ability to build and maintain genuine client relationships
  • Excellent organizational and multitasking abilities
  • Proficiency in managing schedules and coordinating events
  • Passion for the luxury fashion industry and brand knowledge

Job Duties

  • Build genuine relationships with clients by understanding their needs and guiding them to appropriate departments and product universes
  • Be the first point of contact for clients within the store and set a welcoming tone for their experience
  • Ensure every client is treated with the highest degree of courtesy and integrity according to the Louis Vuitton promise
  • Partner with the Client Experience team and collaborate with the entire store team to deliver a seamless client experience
  • Maintain the daily calendar of client appointments and manage ongoing in-store events
  • Achieve individual and team goals while supporting business strategies
  • Secure back-of-house efficiency to enhance client experiences

Job Criteria

Experience

Mid Level (3-7 years)


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