Concierge

Sunrise Senior Living is a leading provider of senior living services dedicated to creating vibrant, supportive communities where older adults can thrive with dignity and purpose. As a recognized name in the senior care industry, Sunrise Senior Living is committed to delivering high-quality care while fostering warm and engaging environments that prioritize safety, companionship, and well-being. With numerous communities across the country, Sunrise offers tailored living options and personalized support that meet the unique needs and preferences of its residents. The company is widely respected for its innovation in senior health care and a deep commitment to enhancing the lives of seniors and their families.

The role of Concierge at Sunrise Senior Living is pivotal in shaping the experience of residents, families, and visitors from the very first interaction. This position demands a personable, professional individual who embodies the company’s mission of purposeful and meaningful service. As a Concierge, you will be the welcoming face of the community, responsible for ensuring that every visitor and resident feels valued, safe, and informed. This role goes beyond simple greetings; it involves managing communication flows, supporting administrative tasks, coordinating move-ins, and contributing to marketing efforts—all while maintaining a warm and organized front desk and Bistro area.

You will play a critical role in supporting the Sales team by providing community overviews and handling inquiries, helping families make informed decisions about senior living options. Additionally, you will be involved in recruitment support and accurate data entry, ensuring that community records and resident information are maintained with the utmost accuracy and confidentiality. Safety and security are also key responsibilities, as you will monitor visitor sign-ins, enforce safety protocols, and assist with emergency procedures. The role includes processing meal tickets and completing a variety of basic office tasks that contribute to the smooth operation of the Sunrise community.

Employment terms include a competitive pay range of $13.50 to $16.88 per hour, reflecting the importance of the role and the company’s investment in its people. Sunrise Senior Living emphasizes an inclusive work culture where every team member’s contribution is recognized and celebrated. Joining Sunrise means becoming part of a dynamic team that strives to make a positive difference every day, both through direct resident interactions and behind-the-scenes support functions. The company is also a certified Great Place to Work, underlining its reputation as an employer that values diversity, inclusion, and employee growth.

Sunrise Senior Living offers robust benefits designed to support employees’ health, financial security, and work-life balance. These include comprehensive medical, dental, vision, life, and disability insurance plans, retirement savings options, and employee assistance and discount programs. Paid time off, sick leave, holidays, and flexible pay options—such as myFlexPay that allows employees to get paid shortly after their shifts—enhance financial flexibility and job satisfaction. Educational advancement is encouraged through tuition reimbursement, and discretionary bonuses are available based on position, performance, and program eligibility.

Overall, the Concierge position at Sunrise Senior Living is an excellent opportunity for those who take pride in delivering exceptional customer service within a meaningful and supportive work environment. If you are organized, communicative, and passionate about making a difference in senior living, this role offers both personal fulfillment and professional growth. Join Sunrise to contribute to a community dedicated to hospitality, care, and respect, where your work truly makes a positive impact every day.