Concierge

MBK Senior Living is a distinguished provider of senior living communities, committed to enriching the lives of older adults through exceptional care and vibrant community living. Established over 30 years ago, MBK Senior Living operates 35 communities across the Western United States, specializing in Independent Living, Assisted Living, and Memory Care services. The company prides itself on a welcoming culture inspired by the Japanese concept of Yoi Shigoto, which means "good, quality work." This philosophy fosters an environment where trust, high standards, and personal growth are paramount. MBK Senior Living has earned recognition as one of the Top 50 Best Workplaces in Aging Services by Fortune magazine and has been certified as a Great Place to Work since 2017, reflecting its dedication to both residents and team members.

The role of Concierge at MBK Senior Living is essential in creating outstanding first impressions and delivering a superior customer experience. This position is pivotal in fostering positive relationships with residents, families, visitors, and professionals while embodying the company’s mission and values. The Concierge acts as the face of the community, greeting guests with warmth and professionalism, managing communications efficiently, and supporting the overall operational flow of the community. The role involves welcoming and engaging visitors, answering inquiries, coordinating tours, and assisting with administrative duties to ensure an organized and secure reception area.

Working as a Concierge at MBK Senior Living offers a dynamic and rewarding experience, with flexible part-time hours including Wednesdays from 3 pm to 7 pm, Fridays from 7:45 am to 2:00 pm, and Sundays from 7:45 am to 2:00 pm. The hourly wage ranges from $19.00 to $20.00, depending on experience. The position is ideal for individuals passionate about hospitality and customer service who desire to make a meaningful difference in the lives of seniors. MBK Senior Living supports employee growth through professional development, personalized coaching, and a supportive team environment.

In this role, the Concierge supports both residents and their families by providing timely assistance and facilitating communication between departments. This collaborative approach ensures that residents’ needs are met efficiently, contributing to their overall satisfaction and well-being. Moreover, the Concierge maintains critical knowledge of daily community activities, events, and resident services, enabling them to share relevant information proactively. The position requires multitasking across various responsibilities including safety monitoring, compliance with federal and state regulations, and promoting a team-oriented environment aligned with MBK principles.

MBK Senior Living offers a comprehensive benefits package to full-time employees, including medical, dental, vision coverage, and 401k matching up to 4%. Additional perks include childcare and eldercare assistance, flexible spending accounts, education loan assistance, scholarships, financial and legal services, team member discounts, and health and wellness resources. These benefits underline the company’s commitment to supporting the professional and personal well-being of its workforce.

The concierge position not only demands a positive and polished demeanor but also a capacity to make sound decisions independently and handle stressful situations calmly. Strong communication skills, computer literacy, and the ability to work in a fast-paced, dynamic environment are critical. Physical requirements involve mobility and the ability to lift and carry up to 50 pounds, emphasizing the active nature of the role. MBK Senior Living provides reasonable accommodations to comply with federal, state, and local regulations.

At MBK Senior Living, team members are welcomed into a culture that values impact, purpose, and growth, offering a well-rounded employment experience characterized by meaningful work and robust support. If you are passionate about delivering quality service and building lasting relationships, this opportunity at MBK Senior Living could be the next step in your career journey.