Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $20.75
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
myFlexPay
Job Description
Sunrise Senior Living is a renowned senior living company dedicated to providing compassionate and high-quality care to elderly residents. With a focus on creating welcoming and supportive communities, Sunrise fosters an environment where residents feel valued, secure, and connected. The company is recognized for its commitment to hospitality, safety, and personalized service, offering a range of living options tailored to meet the unique needs of each individual. Sunrise Senior Living has earned a reputation as a certified Great Place to Work due to its inclusive culture and emphasis on career growth and employee well-being. Its mission centers on enhancing the lives of seniors through respectful and empathetic care, while also supporting the professional development of its staff. The organization embraces diversity and inclusion, ensuring every team member has an opportunity to contribute meaningfully and grow within the company.
The role of Front Desk Concierge at Sunrise Senior Living is pivotal as it represents the first point of contact and embodies the community's welcoming spirit. This position involves greeting residents, families, and visitors with warmth and professionalism while maintaining a safe and organized environment. As a concierge, you will be responsible for managing communications, supporting sales efforts, assisting with move-in procedures, and facilitating various administrative tasks. Skilled in multitasking, with strong customer service and communication abilities, the Front Desk Concierge ensures that every interaction reflects the hospitality and service standards that Sunrise is known for. The position offers an hourly pay range of $17.00 to $21.25 and includes a comprehensive benefits package, making it an attractive opportunity for individuals passionate about making a positive impact in senior living.
Responsibilities also include monitoring safety protocols, assisting with appointment scheduling, managing mail distribution, and supporting recruitment activities. This role is ideal for organized, detail-oriented individuals comfortable working in a dynamic and fast-paced setting. Sunrise Senior Living values employees who can maintain confidentiality and professionalism while contributing to a culture of care and respect. Joining Sunrise means becoming part of a team dedicated to brightening the future for residents and workforce alike, with access to resources and support that encourage both personal and professional success. The company offers various benefits such as medical, dental, and vision insurance, retirement savings plans, tuition reimbursement, paid time off, and more, fostering a positive work-life balance and rewarding dedication.
The role of Front Desk Concierge at Sunrise Senior Living is pivotal as it represents the first point of contact and embodies the community's welcoming spirit. This position involves greeting residents, families, and visitors with warmth and professionalism while maintaining a safe and organized environment. As a concierge, you will be responsible for managing communications, supporting sales efforts, assisting with move-in procedures, and facilitating various administrative tasks. Skilled in multitasking, with strong customer service and communication abilities, the Front Desk Concierge ensures that every interaction reflects the hospitality and service standards that Sunrise is known for. The position offers an hourly pay range of $17.00 to $21.25 and includes a comprehensive benefits package, making it an attractive opportunity for individuals passionate about making a positive impact in senior living.
Responsibilities also include monitoring safety protocols, assisting with appointment scheduling, managing mail distribution, and supporting recruitment activities. This role is ideal for organized, detail-oriented individuals comfortable working in a dynamic and fast-paced setting. Sunrise Senior Living values employees who can maintain confidentiality and professionalism while contributing to a culture of care and respect. Joining Sunrise means becoming part of a team dedicated to brightening the future for residents and workforce alike, with access to resources and support that encourage both personal and professional success. The company offers various benefits such as medical, dental, and vision insurance, retirement savings plans, tuition reimbursement, paid time off, and more, fostering a positive work-life balance and rewarding dedication.
Job Requirements
- High school diploma or GED
- Experience in customer service or related field preferred
- Proficiency in Microsoft Office
- Ability to multitask efficiently
- Strong communication skills
- Ability to maintain confidentiality
- Organized and detail oriented
Job Qualifications
- High school diploma or GED
- Strong customer service and communication skills
- Organized with excellent time management and follow-through
- Comfortable multitasking in a fast-paced environment
- Proficiency in Microsoft Office and basic computer systems
- Ability to maintain professionalism and confidentiality
Job Duties
- Greet visitors, residents, and prospective families with professionalism and warmth
- Answer and route calls promptly, taking accurate messages
- Provide community overviews and support the Sales team with inquiries
- Assist with move-in preparations and marketing materials
- Maintain a welcoming front desk and Bistro area
- Support recruitment efforts and administrative data entry
- Manage appointments, mail distribution, and resident rosters
- Monitor safety protocols, visitor sign-in, and emergency procedures
- Process meal tickets and assist with basic office tasks
Job Criteria
Experience
No experience required
Job Location
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