Concierge

Oakmont of Santa Clarita is a premier senior living community located on a beautifully landscaped campus, managed by Oakmont Management Group (OMG). Oakmont Management Group is a recognized leader in the senior living industry, managing a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. With locations across California, Nevada, and Hawaii, OMG is dedicated to providing exceptional quality, comfort, and care combined with five-star services and amenities. The community fosters an environment that promotes continuing independence for its residents through individualized comprehensive support and a wide range of engaging lifestyle options.

At Oakmont of Santa Clarita, the commitment to creating meaningful lifestyles extends to residents, their families, and team members alike. The community operates with a strong set of core values including authenticity, teamwork, compassion, commitment, and resilience, ensuring that every interaction is grounded in respect and care. This supportive culture has earned Oakmont a reputation as a workplace that values its employees’ growth, well-being, and dedication. Employees here enjoy numerous opportunities for career advancement, as well as options for relocation and travel within the wider OMG network.

The Concierge position at Oakmont of Santa Clarita plays a vital role in enhancing the resident and visitor experience. This part-time role, scheduled on weekend mornings from 8 am to 3 pm, offers a competitive pay range of $18.50 to $19.50 per hour. The Concierge serves as the first point of contact, welcoming guests and residents with warmth and professionalism. Responsibilities include greeting visitors, fulfilling resident requests, arranging property tours, handling multi-line telephone systems, and providing clerical support to the administrative staff.

This role demands strong interpersonal skills and a commitment to delivering exceptional customer service. The Concierge ensures smooth communication within the community by answering phones promptly, directing calls efficiently, and managing the business center including incoming and outgoing mail. The position also involves monitoring the Emergency Alert System and responding immediately to any calls, maintaining high safety standards for residents, guests, and staff.

Candidates for the Concierge role are expected to possess excellent communication skills and proficiency with computer applications such as Microsoft Office programs, including Word and Excel. Experience in hospitality or senior living communities is preferred, with an emphasis on teamwork and cooperative interaction across departments. The company requires that all team members pass a criminal background check and health screenings, including physical and tuberculosis tests. Additionally, in response to ongoing health challenges such as COVID-19, team members may need to comply with vaccination mandates, participate in daily screenings and surveillance testing, and use personal protective equipment as per regulatory guidelines.

Working at Oakmont of Santa Clarita means joining a team that deeply values quality care and a positive, vibrant atmosphere. The community offers a supportive work environment with benefits such as medical, dental, and vision insurance; paid time off; bonus opportunities; company-paid life insurance; and access to recognition and employee assistance programs. Employees also benefit from options like student loan refinancing, pet insurance, and a team member discount program. This position is ideal for individuals passionate about making a difference in the lives of seniors, looking to grow their career in a thriving and compassionate senior living setting.