Concierge

The Waterford at Fitchburg is a distinguished senior living community operated by Sonida Senior Living, located in Fitchburg, Wisconsin. It offers a high-quality living experience tailored to seniors in an Independent and Assisted Living environment. This premier retirement community is dedicated to providing exceptional care and services that enhance the quality of life for its residents. Sonida Senior Living is known for fostering a compassionate, respectful, and engaging environment, prioritizing the well-being and happiness of its residents. The Waterford at Fitchburg is not only a place for seniors to live comfortably but also a community where staff can find their joy and professional fulfillment.

The Waterford at Fitchburg is currently seeking a Receptionist to join their team. This position plays a critical role in ensuring smooth communication and excellent service for residents, families, visitors, and staff. The Receptionist is the first point of contact at the community, responsible for answering phone calls, directing inquiries to the appropriate personnel, providing essential information such as the community’s address, directions, and contact details, and managing incoming correspondence. In addition to these responsibilities, the Receptionist greets and directs visitors, sorts and handles mail, and coordinates express mail services such as FedEx and UPS deliveries. This role requires a friendly, organized, and dependable individual who enjoys working in a vibrant community setting and values the importance of teamwork.

At The Waterford at Fitchburg, employees benefit from flexible scheduling options, which contribute to a balanced work-life environment. The community embraces cutting-edge technology to improve service delivery and streamline daily operations, including advanced AI technology for resident safety, automated care assessments, improved communication systems, and comprehensive data management tools. The Waterford supports continuous learning and professional development, offering company support for educational opportunities. Team members also enjoy a comprehensive benefits package that includes medical, dental, vision, life and disability insurance, a 401(k) plan with company match, paid time off starting from day one, paid training, employee assistance programs, dependent care and Flexible Spending Account (FSA) saving options, and referral bonuses for team member and resident referrals.

This is an excellent opportunity for someone who is passionate about providing excellent customer service and care within a senior living environment. The Waterford at Fitchburg values reliability, responsibility, and a genuine appreciation for the needs of senior residents. If you are looking for a meaningful role where your contributions make a real difference and where you can grow professionally within a supportive and innovative community, this Receptionist position is an ideal fit. Join The Waterford at Fitchburg team and find your joy while making a positive impact every day.