Concierge

Andersen Corporation is a renowned leader in the window and door manufacturing industry, with a rich history of innovation and quality craftsmanship. The company operates with a strong commitment to sustainability, community engagement, and employee development. Andersen's portfolio includes well-known brands such as Andersen Windows & Doors, Renewal by Andersen, and Fenetres MQ, catering to the new residential, home improvement, and light commercial building sectors. With over 13,000 employees working across various locations, Andersen fosters a culture of inclusivity, respect, and continuous growth. They prioritize creating healthier, happier living spaces through their exceptional products and services, championing the potential in every employee and customer interaction.

The Concierge position at Renewal by Andersen, based in Fort Myers, FL, offers an exciting opportunity to be a vital part of the customer experience team. This role is designed for an individual who thrives in providing exceptional 'Signature Service' as a single point of contact for homeowners throughout their home upgrade journey. The Concierge will work closely with Sales Representatives to ensure seamless communication and personalized service, making every project smooth and satisfying for homeowners. Responsibilities include managing homeowners' job files meticulously, scheduling technical measurements and installation appointments, coordinating reminder calls, and addressing any paperwork or order modifications efficiently.

The role demands a detail-oriented, organized, and communicative individual who is dedicated to enhancing customer satisfaction and supporting the sales team in delivering outstanding service. Candidates with a background in customer service, strong data entry capabilities, and proficiency in Microsoft Office software are ideal. This full-time position offers a competitive pay range of $24.95 to $36.15 per hour. Beyond the financial compensation, Andersen Corporation provides a comprehensive total rewards package, emphasizing work-life balance, health benefits, and career advancement opportunities. Employees are supported with programs like 401(k) plans with employer matching, profit sharing, medical, dental, and vision coverage, flexible spending accounts, life insurance, and paid time off, including parental leave. Andersen’s commitment to equal opportunity employment and accommodating diverse backgrounds ensures a welcoming workplace for all qualified applicants. Joining Andersen as a Concierge means contributing to a team that transforms possibilities into reality, making a positive impact on homeowners' lives and the communities Andersen serves.