Job Overview

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Compensation

Hourly
Range $15.50 - $22.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development

Job Description

This job opening is with a respected organization that specializes in providing exceptional services in a facility geared toward Independent Senior Living. The establishment is committed to creating a welcoming and supportive environment for seniors who value their independence and require compassionate assistance when needed. Operating in the healthcare and senior living sector, this facility aims to deliver top-quality service to residents, visitors, and staff alike through professional and courteous interactions. The company culture emphasizes respect, empathy, and effective communication, ensuring that all individuals feel valued and well cared for as they navigate their daily routines in this community-oriented setting.

The role available is a front desk position that serves as the first point of contact for residents, visitors, vendors, and other guests. It requires handling a multiline telephone system professionally and efficiently, directing calls to appropriate locations and providing directions or information as necessary. The successful candidate will greet visitors politely, check in guests, and maintain a welcoming atmosphere at the front desk. This role demands excellent interpersonal skills and the ability to communicate effectively at all levels. The individual must be tactful and demonstrate a genuine desire to assist people while working collaboratively with others in the facility. Familiarity with common office equipment and practices is required to perform daily tasks with accuracy and ease. This position is essential in ensuring smooth operations and delivering an outstanding customer experience within the facility, supporting the well-being and satisfaction of all individuals in this senior living environment.

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or a customer-facing role
  • Familiarity with multiline telephone systems
  • Strong interpersonal skills
  • Ability to communicate effectively
  • Cheerful personality
  • Genuine desire to help people
  • Ability to work well with others
  • Tactfulness in dealing with diverse individuals

Job Qualifications

  • High school diploma or equivalent
  • Experience in a customer service, customer-facing role of at least 2 years preferred
  • Desire to work in a facility geared toward Independent Senior Living
  • Possess excellent interpersonal skills, including the ability to effectively communicate at all levels

Job Duties

  • Answer multiline telephone system and direct calls to the appropriate location
  • Greet visitors politely and professionally and check in guests at the front desk
  • Give directions and information to guests, visitors, vendors, and others as needed
  • Must possess excellent interpersonal skills, including the ability to effectively communicate at all levels
  • Knowledge of multiline telephone systems required, familiarity with common office equipment and practices, should have a cheerful personality, a genuine desire to help people, and the ability to work well with others
  • Must possess the ability to deal tactfully with personnel, residents, family members, and other guests, visitors, and the general public

Job Criteria

Experience

No experience required


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