Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.50
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
myFlexPay
Job Description
Sunrise Senior Living is a recognized leader in the senior living industry, known for its commitment to providing compassionate and personalized care to older adults. With communities across various regions, Sunrise focuses on creating a warm, safe, and engaging environment where residents can thrive and enjoy meaningful moments. The company prides itself on its culture of respect, innovation, and continuous growth, offering employees opportunities to make a positive difference every day. As an established senior living provider, Sunrise combines hospitality with professional care standards to support the wellbeing and lifestyle of its residents, families, and visitors.
The Front Desk Concierge role at Sunrise Senior Living is a vital position that serves as the welcoming face of the community. This role is designed for those who are passionate about hospitality and customer service, as it involves greeting residents, family members, visitors, and prospective residents with warmth and professionalism. The Concierge ensures that the front desk and surrounding areas are organized, safe, and inviting, while supporting various administrative functions and community events. The position extends beyond typical reception duties by assisting the sales team with inquiries, managing appointment schedules, handling mail distribution, and monitoring safety protocols. This role requires excellent communication skills, strong organizational abilities, and comfort with multitasking in a dynamic environment.
The hourly pay range for the Front Desk Concierge position is $14.10 to $17.65, reflecting the importance sunrise places on rewarding their team members for their dedication and skill. Additionally, the position offers numerous benefits such as medical, dental, vision, life, and disability insurance plans, retirement savings options, paid time off, and employee assistance programs. Employees can also take advantage of tuition reimbursement and opportunities for discretionary bonuses, making this a rewarding role for individuals seeking both personal and professional growth.
Working as a Front Desk Concierge at Sunrise means contributing to a community-focused environment that values respect, diversity, and inclusion. This role is essential in shaping the first impression for everyone who interacts with the community and requires an individual who demonstrates a high degree of professionalism, confidentiality, and commitment to creating a positive experience. By joining Sunrise, team members become part of a certified Great Place to Work where their efforts help foster meaningful connections and enhance the quality of life for seniors in their care. This opportunity is ideal for those looking to grow their career in senior living administration with a supportive employer dedicated to nurturing talent and providing a fulfilling work atmosphere.
The Front Desk Concierge role at Sunrise Senior Living is a vital position that serves as the welcoming face of the community. This role is designed for those who are passionate about hospitality and customer service, as it involves greeting residents, family members, visitors, and prospective residents with warmth and professionalism. The Concierge ensures that the front desk and surrounding areas are organized, safe, and inviting, while supporting various administrative functions and community events. The position extends beyond typical reception duties by assisting the sales team with inquiries, managing appointment schedules, handling mail distribution, and monitoring safety protocols. This role requires excellent communication skills, strong organizational abilities, and comfort with multitasking in a dynamic environment.
The hourly pay range for the Front Desk Concierge position is $14.10 to $17.65, reflecting the importance sunrise places on rewarding their team members for their dedication and skill. Additionally, the position offers numerous benefits such as medical, dental, vision, life, and disability insurance plans, retirement savings options, paid time off, and employee assistance programs. Employees can also take advantage of tuition reimbursement and opportunities for discretionary bonuses, making this a rewarding role for individuals seeking both personal and professional growth.
Working as a Front Desk Concierge at Sunrise means contributing to a community-focused environment that values respect, diversity, and inclusion. This role is essential in shaping the first impression for everyone who interacts with the community and requires an individual who demonstrates a high degree of professionalism, confidentiality, and commitment to creating a positive experience. By joining Sunrise, team members become part of a certified Great Place to Work where their efforts help foster meaningful connections and enhance the quality of life for seniors in their care. This opportunity is ideal for those looking to grow their career in senior living administration with a supportive employer dedicated to nurturing talent and providing a fulfilling work atmosphere.
Job Requirements
- High school diploma or GED
- strong customer service skills
- excellent communication skills
- organized with good time management
- ability to multitask effectively
- proficiency in Microsoft Office
- ability to maintain confidentiality
- comfortable working in a fast-paced environment
Job Qualifications
- High school diploma or GED
- strong customer service and communication skills
- organized with excellent time management and follow-through
- comfortable multitasking in a fast-paced environment
- proficiency in Microsoft Office and basic computer systems
- ability to maintain professionalism and confidentiality
Job Duties
- Greet visitors, residents, and prospective families with professionalism and warmth
- answer and route calls promptly, taking accurate messages
- provide community overviews and support the sales team with inquiries
- assist with move-in preparations and marketing materials
- maintain a welcoming front desk and bistro area
- support recruitment efforts and administrative data entry
- manage appointments, mail distribution, and resident rosters
- monitor safety protocols, visitor sign-in, and emergency procedures
- process meal tickets and assist with basic office tasks
Job Criteria
Experience
No experience required
Job Location
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