Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $18.34
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Work Schedule

Flexible
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Benefits

Competitive wages
Training
growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a leading provider of senior housing and care services across 11 states in the United States. The company is renowned for its commitment to delivering exceptional care and creating vibrant, supportive communities for older adults. Cogir Senior Living continuously expands its portfolio while maintaining high standards of service and resident satisfaction. It fosters a culture centered around human focus, creativity, and excellence, encouraging employees to grow both personally and professionally. The company places utmost importance on enriching the lives of its residents and supporting the well-being of its staff. Joining Cogir Senior Living means becoming part of a community dedicated to making a difference in the lives of seniors with compassion and respect.

The Concierge position is an essential role within Cogir Senior Living's community as it serves as the first contact point for residents, families, visitors, and guests. This role primarily involves providing outstanding customer service at the front desk to ensure everyone entering the community feels welcomed and supported. The Concierge handles a variety of important duties such as answering a multi-line telephone system, greeting and assisting people with a friendly and professional demeanor, coordinating resident services including scheduling transportation and activities, maintaining visitor logs, and supporting management with administrative tasks like data entry and ordering office supplies. The ability to multitask, maintain organization, and exhibit excellent communication skills is crucial for success in this dynamic role. This position also requires patience and a genuine desire to help both residents and team members. The Concierge helps foster a positive and safe environment by monitoring visitor access and promptly addressing any resident concerns or issues, escalating them when necessary. This is an on-call opportunity requiring flexibility to work as needed, including weekends and holidays, based on the operational needs of the community. The hourly wage for this role is $18.34. Cogir offers competitive wages, comprehensive training programs, and abundant growth opportunities to support the career advancement of its employees. Additional benefits include early paycheck access, health and dental insurance, paid vacation, and a 401K plan with company match, highlighting Cogir's dedication to employee well-being and satisfaction. Working as a Concierge at Cogir Senior Living allows individuals to build a meaningful career while making a significant impact on the lives of seniors and their families within a warm, inviting community environment.

Job Requirements

  • High school diploma or equivalent
  • At least 6-12 months of customer service or front desk experience
  • Knowledge of computer systems including Word, Excel, and Outlook
  • Strong communication skills
  • Ability to multitask and be organized
  • Patience and a friendly demeanor
  • Availability to work flexible shifts including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Qualifications

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • Working knowledge of various computer systems, including Word, Excel, and Outlook
  • Patience and willingness to assist residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts, including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone, directing calls and inquiries as needed
  • Greet all families, residents, guests, and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation, activities, or appointments
  • Support management with administrative tasks, such as data entry, scheduling, or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

No experience required


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