Concierge

The Cottages of Carmel is a premier senior living community beautifully situated on a landscaped campus and managed by Oakmont Management Group, a recognized leader in the senior living industry. Oakmont Management Group oversees a portfolio of communities under both the Oakmont Senior Living and Ivy Living brands, serving thousands of seniors across California, Nevada, and Hawaii. The Cottages of Carmel offers exceptional quality, comfort, and care with five-star services and amenities designed to foster a rewarding lifestyle. Residents benefit from individualized comprehensive support aimed at promoting continuing independence and meaningful relationships with staff, family members, and fellow residents. The culture at the community is shaped by values such as authenticity, teamwork, compassion, commitment, and resilience, creating a welcoming environment that enhances the quality of life for everyone involved.

Oakmont Management Group prides itself on creating an atmosphere of family and community among team members, residents, and their families. The company hand-selects its team members based on their skills, previous experience, and passion for working with seniors, ensuring that the highest standards of care and service are maintained throughout all communities. Their practice incorporates joy and laughter alongside their expectations for excellence, producing a positive work environment characterized by pride of ownership and a strong commitment to service.

The role of Weekend Concierge at The Cottages of Carmel is a vital position tasked with providing exceptional customer service and administrative support within the community. This position requires working Saturdays and Sundays during the AM shift from 8:30 am to 5:00 pm, with flexibility to cover holidays and additional shifts as needed during the weekdays. The pay range for this position is $17.00 to $18.00 per hour.

As a Weekend Concierge, the individual serves as the first point of contact for residents, guests, and visitors, greeting them warmly and fulfilling their requests in a professional and courteous manner. The role involves answering a multi-line telephone system, managing incoming and outgoing mail, arranging tours of the property, and providing clerical assistance to the administrative staff. The Weekend Concierge is also responsible for ensuring the safety and security of the environment by adhering to established safety standards and promptly responding to emergency alerts.

This position requires excellent interpersonal skills, the ability to manage multiple tasks efficiently, and proficiency with personal computers and Microsoft Office programs such as Word and Excel. It is a customer-facing role that demands clear and effective communication with residents, family members, healthcare professionals, and colleagues across departments. The Concierge is an essential team member who fosters teamwork through cooperative interactions, contributing to a smooth operation and a positive community atmosphere.

In addition to the rewarding work environment and competitive pay, eligible team members at The Cottages of Carmel enjoy a comprehensive benefits package offered by Oakmont Management Group. These benefits include medical, dental, and vision coverage; vacation, personal days, sick pay, and holidays; complimentary meals; company-paid life insurance; a 401(k) savings plan with company match; and various recognition programs. Other benefits include a team member discount program, bonus opportunities, student loan refinancing, pet insurance, an employee assistance program, and emergency financial assistance. This robust benefits plan underscores the company’s commitment to supporting its employees both professionally and personally.

The Weekend Concierge role at The Cottages of Carmel is an excellent opportunity for individuals who are passionate about serving the senior community and who thrive in a dynamic, supportive work environment. Oakmont Management Group encourages growth and development, offering opportunities for career advancement, relocation, and travel across their various communities in multiple states. The company is also committed to maintaining a safe workplace, adhering to health screenings, background checks, and regulatory guidelines related to communicable diseases including COVID-19.

Overall, the Weekend Concierge position is a key frontline role designed to ensure that residents and visitors receive the highest level of customer service and support, aligning with The Cottages of Carmel’s mission and Oakmont Management Group’s values.