Concierge

The Cottages of Carmel is a premier senior living community managed by Oakmont Management Group, located on a beautifully landscaped campus. This establishment is dedicated to providing exceptional quality, comfort, and care through five-star services and amenities tailored to the needs of senior residents. Emphasizing a rewarding lifestyle, The Cottages of Carmel offers individualized comprehensive support that promotes continuing independence for its residents. The community fosters meaningful lifestyles and relationships among residents, their families, and team members by cultivating a culture founded on core values such as authenticity, teamwork, compassion, commitment, and resilience. This supportive environment ensures that each resident experiences dignity and respect while enjoying the rich social and recreational opportunities available on-site.

Oakmont Management Group, with communities across California, Hawaii, Colorado, and Nevada, is a recognized leader in the senior living industry managing a portfolio of properties under the Oakmont Senior Living and Ivy Living brands. The organization is well-known for fostering an atmosphere akin to family and community for team members, residents, and their families. They hand-select their team for their skills, experience, and passion for working with the elderly, ensuring that joy, laughter, and excellence are seamlessly incorporated into daily operations. As part of a larger network, The Cottages of Carmel benefits from extensive career growth opportunities, relocation possibilities, and travel prospects. The company emphasizes inclusivity and equal opportunity, making it a valued employer in the senior living sector.

The role offered is a Weekend Concierge position, scheduled for Saturdays and Sundays with morning shifts from 8:30 am to 5:00 pm. Flexibility to work holidays and additional weekday shifts as required is essential. This is a part-time role with a pay range between $17.00 and $18.00 per hour. The Weekend Concierge serves as a vital frontline representative of the community, responsible for greeting visitors, fulfilling resident requests, arranging tours, answering a multi-line telephone system, and providing clerical assistance to the administrative team. This position demands exceptional customer service skills, effective communication, and a proactive approach to maintaining the safety and security of staff, residents, and guests. The Concierge supports the mission and values of the community by delivering outstanding service in a welcoming and professional manner.

Team members at The Cottages of Carmel, under Oakmont Management Group, enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, vacation and personal days, sick pay, holidays, complimentary meals, bonus opportunities, life insurance paid by the company, a 401(k) savings plan with company match, recognition programs, a team member discount program, student loan refinancing, pet insurance, employee assistance programs, and emergency financial assistance. The community prioritizes health and safety with requirements for health screenings, vaccinations, and the use of personal protective equipment as per regulatory guidelines to protect everyone on the campus.

In summary, the Weekend Concierge at The Cottages of Carmel plays a critical role in ensuring visitors and residents receive exceptional experiences through attentive service and maintaining an environment that aligns with the company’s commitment to excellence and compassionate care. This position offers a rewarding opportunity for individuals passionate about customer service and senior living, backed by a supportive employer committed to its employees' well-being and professional development.