Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Benefits
Competitive wages
Early access to earned wages
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer match
Paid training
Opportunities for growth and advancement
Employee assistance program
Job Description
Discovery Management Group is a leading company in the senior living sector, recognized nationwide for its commitment to purpose-driven and people-centered management of senior living communities. The organization operates and enhances over 15,000 senior living units across the United States, making it one of the largest and most respected senior living companies in the country. Known for its emphasis on operational excellence, lifestyle personalization, and culture-driven leadership, Discovery Management Group consistently delivers outstanding living experiences for seniors and their families.
As part of a vast senior living family, the communities managed by Discovery Management Group have earned the prestigious Great Place to Work certifications from 2022 through 2027, reflecting a strong dedication to positive workplace culture and employee satisfaction. The company's core mission is to serve its residents with compassion while fostering a supportive and dynamic work environment for its employees. Discovery Management Group offers professional development opportunities, allowing team members to grow in their careers while contributing meaningfully to the lives of seniors.
The role of Concierge at Discovery Village at Deerwood is vital in upholding the organization's mission. This role serves as the welcoming first point of contact for residents, families, guests, and team members. The Concierge ensures the smooth operation of the front desk, managing communications, assisting residents with services, and maintaining a warm, organized, and professional atmosphere. This part-time position offers flexible scheduling, with shifts available during evenings and occasional daytime hours. The hourly rate for this position is $16, providing a competitive wage for those passionate about working in senior living.
As a Concierge, you will have the opportunity to directly enrich the lives of seniors by creating meaningful connections and providing exceptional customer service. You will be responsible for answering and directing phone calls, greeting visitors, managing appointments, distributing mail, and supporting various operational tasks that contribute to the community's overall efficiency and welcoming environment.
Discovery Management Group values teamwork, integrity, performance, accountability, compassion, hard work, and creativity—core values that shape the company's culture and daily operations. The organization believes in embracing change and continuously improving to provide the highest quality of life for its residents. Joining the team at Discovery Village at Deerwood means becoming part of a workplace that encourages innovation, ongoing learning, and meaningful career advancement. The company is also committed to equal opportunity employment and fostering an inclusive environment for all staff members.
Employment with Discovery Management Group is contingent upon compliance with federal, state, and local regulations, including background screenings and eligibility verifications that ensure safety and security for residents and staff alike. This role requires professionalism, confidentiality, and the ability to multitask in a fast-paced environment. If you are dedicated to making a positive impact in senior living and enjoy a dynamic workplace culture, the Concierge position at Discovery Village at Deerwood offers a rewarding career path with opportunities for growth and advancement.
As part of a vast senior living family, the communities managed by Discovery Management Group have earned the prestigious Great Place to Work certifications from 2022 through 2027, reflecting a strong dedication to positive workplace culture and employee satisfaction. The company's core mission is to serve its residents with compassion while fostering a supportive and dynamic work environment for its employees. Discovery Management Group offers professional development opportunities, allowing team members to grow in their careers while contributing meaningfully to the lives of seniors.
The role of Concierge at Discovery Village at Deerwood is vital in upholding the organization's mission. This role serves as the welcoming first point of contact for residents, families, guests, and team members. The Concierge ensures the smooth operation of the front desk, managing communications, assisting residents with services, and maintaining a warm, organized, and professional atmosphere. This part-time position offers flexible scheduling, with shifts available during evenings and occasional daytime hours. The hourly rate for this position is $16, providing a competitive wage for those passionate about working in senior living.
As a Concierge, you will have the opportunity to directly enrich the lives of seniors by creating meaningful connections and providing exceptional customer service. You will be responsible for answering and directing phone calls, greeting visitors, managing appointments, distributing mail, and supporting various operational tasks that contribute to the community's overall efficiency and welcoming environment.
Discovery Management Group values teamwork, integrity, performance, accountability, compassion, hard work, and creativity—core values that shape the company's culture and daily operations. The organization believes in embracing change and continuously improving to provide the highest quality of life for its residents. Joining the team at Discovery Village at Deerwood means becoming part of a workplace that encourages innovation, ongoing learning, and meaningful career advancement. The company is also committed to equal opportunity employment and fostering an inclusive environment for all staff members.
Employment with Discovery Management Group is contingent upon compliance with federal, state, and local regulations, including background screenings and eligibility verifications that ensure safety and security for residents and staff alike. This role requires professionalism, confidentiality, and the ability to multitask in a fast-paced environment. If you are dedicated to making a positive impact in senior living and enjoy a dynamic workplace culture, the Concierge position at Discovery Village at Deerwood offers a rewarding career path with opportunities for growth and advancement.
Job Requirements
- High school diploma or GED preferred
- One to three years of customer service, reception, or administrative experience preferred
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Basic computer skills
- Ability to maintain confidentiality
Job Qualifications
- High school diploma or GED preferred
- One to three years of customer service, reception, or administrative experience preferred
- Strong communication, organization, and interpersonal skills
- Professional demeanor with the ability to multitask in a fast-paced environment
- Basic computer skills and comfort using phones, email, and office systems
- Ability to maintain confidentiality and represent the community positively
Job Duties
- Perform telephone answering and reception duties, managing internal and external calls professionally and courteously
- Take accurate, detailed messages and ensure timely communication to the appropriate recipient
- Greet residents, families, and visitors warmly
- respond to inquiries and provide directions as needed
- Collate brochures and support marketing materials as requested
- Prepare meal tickets for team members and family members
- tally meal count sheets for Dining Services
- Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets
- Coordinate and manage resident and family appointments including transportation, salon services, and other community resources
- Keep the front desk and entry areas clean, organized, and welcoming at all times
- Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators
- Maintain resident forms related to miscellaneous credits
- Follow all company personnel policies, operating procedures, and confidentiality requirements
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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