Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Weekend Shifts
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Benefits

supportive work environment
growth opportunities
meaningful impact
Equal opportunity employer

Job Description

Oakmont Gardens is a distinguished senior living community located at 301 White Oak Drive, Santa Rosa, California. As a respected name within the senior care sector, Oakmont Gardens is committed to providing a warm, supportive, and engaging environment for its residents, focusing on excellence in hospitality and personalized care. This community-centered establishment values connection, care, and compassion, making it a preferred destination for seniors seeking not only high-quality living accommodations but also a vibrant social atmosphere and dedicated support. With a team-oriented culture and a strong emphasis on respect and dignity, Oakmont Gardens fosters a welcoming environment where every resident feels valued and cared for. The organization is also committed to equal opportunity employment, reflecting its inclusive and respectful workplace philosophy.

The Concierge position at Oakmont Gardens plays a critical role as the welcoming face and voice of the community. This part-time role offers a pay rate of $19.00 per hour, with scheduled shifts on Thursday, Friday, and Saturday. The Concierge serves as the central hub of communication and assistance, ensuring that residents, guests, and team members receive exceptional service with a smile and a professional demeanor. This position demands a friendly, organized multitasker who thrives in a dynamic environment and has a genuine passion for helping others. Responsibilities include greeting visitors warmly, managing incoming communications, assisting with inquiries and scheduling, maintaining an orderly front desk and lobby area, and managing visitor logs, package deliveries, and community announcements. Additionally, the Concierge supports the coordination of events, appointments, and transportation and is prepared to respond swiftly to emergencies or resident alerts following established protocols.

Oakmont Gardens’ Concierge role offers an opportunity to be an integral part of a dedicated team that values hospitality and attentive service. Working in this role means contributing to an atmosphere where kindness and care are prioritized, making a meaningful impact on the daily lives of seniors and their families. The organization’s hospitality promises emphasize greeting everyone warmly by name and with a smile, treating all with courteous respect, anticipating and responding promptly to needs, and maintaining professionalism and attention to detail at all times. Oakmont Gardens encourages candidates who are communicative, calm under pressure, proficient with basic computer systems, and capable of multitasking in a friendly and organized manner to apply. This position involves standing, sitting, and walking for extended periods and the ability to lift up to 20 pounds, reflecting the physical aspects of the job. Those who excel in this role find fulfillment in being the first friendly smile and the voice residents remember, showcasing the essential bridge between the community and its residents. Joining Oakmont Gardens as a Concierge means becoming part of a supportive work environment where personal growth is encouraged, and every shift brings the chance to make a positive difference. The company’s commitment to an inclusive and respectful workplace further ensures that the team atmosphere is nurturing and collaborative, ideal for individuals passionate about serving others in a meaningful way.

Job Requirements

  • High school diploma or equivalent required
  • prior customer service or front desk/reception experience preferred
  • strong communication and interpersonal skills
  • proficiency with basic computer systems (Microsoft Office, email, etc.)
  • friendly, calm, and professional demeanor
  • ability to multitask and handle occasional high-pressure situations
  • must be able to sit, stand, and walk for extended periods and lift up to 20 lbs

Job Qualifications

  • High school diploma or equivalent
  • prior customer service or front desk/reception experience preferred
  • strong communication and interpersonal skills
  • proficiency with basic computer systems (Microsoft Office, email, etc.)
  • friendly, calm, and professional demeanor
  • ability to multitask and handle occasional high-pressure situations

Job Duties

  • Greet residents, visitors, and team members with warmth and professionalism
  • answer and direct incoming phone calls with efficiency and courtesy
  • assist residents with inquiries, requests, and scheduling needs
  • maintain a clean, organized, and secure front desk and lobby area
  • manage visitor logs, package deliveries, and community announcements
  • support the coordination of events, appointments, and transportation
  • respond to emergencies or resident alerts per protocol
  • provide general administrative support to the management team

Job Criteria

Experience

No experience required


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