Concierge

Dial is a reputable senior living community dedicated to providing compassionate care and enriching the lives of older adults. This thriving establishment prides itself on fostering a welcoming environment where team members and residents alike feel valued and respected. At Dial, employees are not just staff but are an integral part of a family that supports one another. The company culture focuses on collaboration, respect, and service, ensuring that seniors experience joy, comfort, and individualized attention on a daily basis. Team members receive continuous opportunities to learn from experienced seniors and grow both personally and professionally in a nurturing atmosphere. This commitment to quality care and service excellence sets Dial apart as a leader in the senior living industry.

This particular role is a part-time position with weekend day shifts, specifically Saturdays from 8am to 8pm. The job provides a unique opportunity to engage closely with residents and their families, acting as the welcoming face of the community. The primary responsibilities center on delivering exceptional customer service at the front desk, assisting with resident requests, and facilitating smooth operational communication amongst departments. It involves answering inquiries, managing appointments, responding to emergencies promptly, and maintaining confidential resident information with the utmost discretion.

The Front Desk Associate plays a pivotal role in creating a positive environment where both guests and residents feel at home. Beyond mere clerical tasks, this role requires attentiveness, excellent interpersonal skills, and a proactive approach to problem-solving. Team members in this capacity help coordinate community events, oversee scheduling for various facilities, and ensure the safety and satisfaction of all building occupants. Dial offers a wide array of benefits including paid time off starting from day one, tuition assistance, holiday pay bonuses, employee recognition programs, and comprehensive medical benefits, which reflect the company’s dedication to its employees’ well-being.

This position is ideal for individuals with prior customer service or hospitality experience, particularly those passionate about working with older adults. A professional appearance, strong communication skills, and the ability to multitask in a dynamic environment are essential attributes. The role also encourages teamwork and values employees who demonstrate a willingness to learn and contribute positively to the community. At Dial, employees add not only years to residents' lives but life to their years, making this a fulfilling and impactful career opportunity.