
Job Overview
Compensation
Hourly
Range $16.25 - $21.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
myFlexPay
Job Description
Sunrise Senior Living is a leading senior living community dedicated to providing exceptional care and support to older adults. With a strong focus on compassion, purpose, and dignity, Sunrise Senior Living aims to create welcoming environments where residents can thrive and enjoy their golden years with comfort and respect. Renowned for their innovative approach to senior care, Sunrise combines exceptional hospitality with personalized services to ensure every resident feels valued and supported. The company prides itself on fostering a community atmosphere that encourages relationships, engagement, and holistic wellness. Sunrise Senior Living is widely recognized as a certified Great Place to Work, reflecting its commitment to creating a positive and inclusive workplace for its employees. Employment opportunities at Sunrise Senior Living come with competitive compensation, benefits, and growth prospects that are designed to support both professional and personal fulfillment.
The role of Front Desk Concierge at Sunrise Senior Living is a vital position within the community, often serving as the first point of contact for residents, families, and visitors. This position offers meaningful work characterized by purposeful hospitality and a commitment to delivering excellent customer service. The Concierge plays a key role in shaping the community’s welcoming environment and upholding the highest standards of professionalism and warmth. The responsibilities include greeting guests with a friendly demeanor, managing phone inquiries, supporting administrative functions, and assisting the sales and recruitment teams. This role requires exceptional organizational skills, the ability to multitask in a dynamic setting, and proficiency with basic computer systems including Microsoft Office. The Concierge helps maintain safety protocols, coordinate move-in preparations, and ensure smooth daily operations at the front desk and bistro area. Working as a Concierge at Sunrise means becoming part of a dedicated team that makes a positive difference in people’s lives each day while enjoying a supportive and fulfilling work environment. The pay range for this hourly position is competitive, typically between $17.00 and $21.25 per hour, reflecting the value Sunrise places on skilled and compassionate team members. Beyond compensation, Sunrise offers a rich benefits package including medical, dental, vision, life, and disability insurance, retirement savings plans, tuition reimbursement, and paid time off. The company also provides unique offerings such as myFlexPay, which allows employees to access their earnings shortly after completing a shift, and an Employee Assistance and Discount Program to further support well-being. Sunrise Senior Living’s commitment to diversity and inclusion promotes a respectful and equitable workplace, inviting candidates from all backgrounds to apply and contribute to their mission of enhancing the quality of life for seniors across communities.
The role of Front Desk Concierge at Sunrise Senior Living is a vital position within the community, often serving as the first point of contact for residents, families, and visitors. This position offers meaningful work characterized by purposeful hospitality and a commitment to delivering excellent customer service. The Concierge plays a key role in shaping the community’s welcoming environment and upholding the highest standards of professionalism and warmth. The responsibilities include greeting guests with a friendly demeanor, managing phone inquiries, supporting administrative functions, and assisting the sales and recruitment teams. This role requires exceptional organizational skills, the ability to multitask in a dynamic setting, and proficiency with basic computer systems including Microsoft Office. The Concierge helps maintain safety protocols, coordinate move-in preparations, and ensure smooth daily operations at the front desk and bistro area. Working as a Concierge at Sunrise means becoming part of a dedicated team that makes a positive difference in people’s lives each day while enjoying a supportive and fulfilling work environment. The pay range for this hourly position is competitive, typically between $17.00 and $21.25 per hour, reflecting the value Sunrise places on skilled and compassionate team members. Beyond compensation, Sunrise offers a rich benefits package including medical, dental, vision, life, and disability insurance, retirement savings plans, tuition reimbursement, and paid time off. The company also provides unique offerings such as myFlexPay, which allows employees to access their earnings shortly after completing a shift, and an Employee Assistance and Discount Program to further support well-being. Sunrise Senior Living’s commitment to diversity and inclusion promotes a respectful and equitable workplace, inviting candidates from all backgrounds to apply and contribute to their mission of enhancing the quality of life for seniors across communities.
Job Requirements
- High school diploma/GED
- Strong customer service and communication skills
- Organized with excellent time management and follow-through
- Comfortable multitasking in a fast-paced environment
- Proficiency in Microsoft Office and basic computer systems
- Ability to maintain professionalism and confidentiality
Job Qualifications
- High school diploma/GED
- Strong customer service and communication skills
- Organized with excellent time management and follow-through
- Comfortable multitasking in a fast-paced environment
- Proficiency in Microsoft Office and basic computer systems
- Ability to maintain professionalism and confidentiality
Job Duties
- Greet visitors, residents, and prospective families with professionalism and warmth
- Answer and route calls promptly, taking accurate messages
- Provide community overviews and support the Sales team with inquiries
- Assist with move-in preparations and marketing materials
- Maintain a welcoming front desk and Bistro area
- Support recruitment efforts and administrative data entry
- Manage appointments, mail distribution, and resident rosters
- Monitor safety protocols, visitor sign-in, and emergency procedures
- Process meal tickets and assist with basic office tasks
Job Criteria
Experience
No experience required
Job Location
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