Job Overview

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Compensation

Hourly
Range $18.00 - $18.50
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Benefits

Competitive wages
Training
growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a well-established leader in the senior living industry with a broad footprint spanning 11 states across the United States. Focused on providing exemplary care while fostering a supportive, growth-oriented workplace culture, Cogir manages a diverse network of senior living communities dedicated to enhancing the quality of life for their residents. Their commitment to human-centered values, creativity, and operational excellence allows them to consistently improve and set high standards in senior living care. Cogir Senior Living offers a dynamic work environment where team members are encouraged to grow professionally and personally while making a meaningful impact on the lives of seniors.

The Concierge role at Cogir Senior Living is a pivotal position that embodies the company's dedication to excellent customer service and community engagement. As the first point of contact for residents, families, visitors, and guests, the Concierge plays an essential role in shaping a welcoming and supportive atmosphere. This position requires excellent interpersonal skills, professionalism, and a genuine desire to assist others. The Concierge not only manages front desk operations but also helps coordinate resident services, answer inquiries, and support administrative needs to ensure smooth community functioning. This role is crucial in maintaining a friendly and safe environment, contributing positively to the overall resident experience at Cogir Senior Living communities. The position offers competitive wages, health benefits, paid time off, and various other perks, providing a career opportunity that blends personal fulfillment with professional growth in a respected, caring organization.

Job Requirements

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • Working knowledge of various computer systems, including Word, Excel, and Outlook
  • Patience and willingness to assist residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts, including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Qualifications

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • Working knowledge of various computer systems, including Word, Excel, and Outlook
  • Patience and willingness to assist residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts, including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone, directing calls and inquiries as needed
  • Greet all families, residents, guests, and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation, activities, or appointments
  • Support management with administrative tasks, such as data entry, scheduling, or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

Mid Level (3-7 years)


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