Concierge

Vi is a distinguished senior living company recognized for its commitment to providing exceptional living experiences and care to its residents. Established as one of Glassdoor's 100 Best Companies to Work For and acknowledged as a Great Place to Work, Vi prides itself on its employee-centric culture, exceptional benefits, and opportunities for career advancement. Vi operates a variety of luxury communities, delivering award-winning services that blend wellness, hospitality, and personalized care to support the well-being and independence of seniors. The company’s focus on meaningful and rewarding work fosters an environment where employees grow professionally while contributing to a compassionate community.

One of Vi's communities, TidePointe, located at 700 TidePointe Way in Hilton Head Island, SC, offers a part-time position for a Concierge. This role is pivotal within the resident services team, responsible for ensuring a warm welcome and efficient service to all residents and guests. The selected candidate primarily works on Fridays from 12 pm to 4 pm, with additional shifts as needed. This position offers compensation ranging from $17 to $20 per hour, depending on years of experience, presenting a competitive wage that reflects the value Vi places on its staff.

As a Concierge at TidePointe, the candidate will be integral to maintaining the smooth functioning of the community’s daily operations. Duties include answering resident questions, addressing straightforward resident needs, monitoring emergency response systems, and managing incoming communications. The Concierge acts as the first point of contact, creating a positive and reassuring presence at the community’s front desk. This role requires someone who excels in customer service, able to blend professionalism with empathy, and possesses strong organizational skills to juggle multiple responsibilities effectively.

The environment at Vi is defined by its luxury and innovation, supported by award-winning training and development programs that empower employees to excel and grow. Employees benefit from a comprehensive package that includes generous paid time off starting immediately, a robust 401k plan with company match, paid maternity and paternity leave, tuition reimbursement, and more. Vi’s culture encourages teamwork, integrity, and continuous learning, ensuring that every staff member feels valued and inspired.

This position is ideal for a candidate with prior experience in customer service, strong communication abilities, and a commitment to resident-centered service. Current CPR and First Aid certification is preferred, or willingness to obtain certification is necessary. Additionally, candidates must demonstrate capacity for working under stress and applying good judgment during emergencies. By joining Vi’s team, the Concierge will become part of a meaningful workplace that not only rewards professional excellence but also supports a balanced and fulfilling career.