Concierge

Oakmont of Novato is a premier senior living community known for its beautifully landscaped campus and exceptional quality care. Managed by Oakmont Management Group, the community focuses on delivering five-star services and amenities that promote comfort and independence among its residents. This senior living community offers a rewarding lifestyle through individualized comprehensive support, allowing residents to maintain their autonomy while enjoying a supportive environment. Oakmont of Novato prioritizes authentic relationships, teamwork, compassion, commitment, and resilience, which are core values deeply embedded within the organization’s culture.

Oakmont Management Group operates several communities across California, Hawaii, Colorado, and Nevada. The company is recognized as a leader in the senior living industry, managing a portfolio of communities under Oakmont Senior Living and Ivy Living brands. Their mission is to foster an atmosphere of family and community among team members, residents, and families. Team members here are hand-selected for their skills, previous experience, and passion for working with the elderly. At Oakmont, joy and laughter are integral components alongside a commitment to excellent service. The company offers attractive career growth opportunities, relocation options, and potential for travel among its communities.

This part-time Concierge position at Oakmont of Novato offers a competitive pay range of $19.00 to $20.00 per hour. The Concierge plays a crucial role in the community by greeting visitors, fulfilling resident requests, arranging property tours, answering a multi-line phone system, and providing clerical support to the administrative staff. The role is designed to provide exceptional customer service to residents, guests, and visitors, ensuring that their needs and inquiries are handled professionally and efficiently. Safety is a key focus, and the Concierge helps maintain a secure and welcoming environment for all staff, residents, and guests.

Employees in this role are expected to adhere to Oakmont Management Group’s mission and values consistently. They assist with managing the business center, processing mail, and responding promptly to emergency alert calls, showcasing their reliability during critical situations. Cooperation and teamwork are also essential, as the Concierge collaborates with co-workers and other departments to enhance overall service delivery.

Eligible team members enjoy comprehensive benefits that include medical, dental, and vision insurance, vacation and personal days, holidays, complimentary meals, and bonus opportunities. Oakmont also provides company-paid life insurance, a team member discount program, a 401(k) savings plan with company match, recognition programs, student loan refinancing options, pet insurance, employee assistance programs, and emergency financial assistance. These benefits highlight Oakmont’s commitment to supporting its employees’ health, financial wellness, and work-life balance.

The role requires the candidate to be at least 18 years old, with a high school diploma or equivalent as a minimum educational qualification. Preference is given to those with at least two years of experience in hospitality or senior living settings. Candidates must have excellent customer service skills, be proficient with personal computers and Microsoft Office applications, and possess strong verbal and written communication skills to effectively interact with colleagues, healthcare professionals, residents, and families.

Safety protocols are strictly followed at Oakmont, and employees must be willing to undergo criminal background and health screenings. In accordance with regulatory guidelines aimed at protecting team members and residents, vaccination, participation in daily health screening, surveillance testing, and adherence to personal protective equipment usage may be required to prevent the spread of COVID-19 and other communicable diseases.

Oakmont Management Group is an equal opportunity employer committed to diversity and inclusion. Working as a Concierge at Oakmont of Novato offers an opportunity to be part of a respected community that values dedication, respect, and genuine care for seniors, combined with professional development and meaningful work.