Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $18.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive wage
Excellent Benefits Package
Great work environment

Job Description

QSL Management is a fast-growing senior living company dedicated to providing seniors with luxurious and comfortable resort-style homes that promote wellness, security, longevity, family, joy, and self-worth. The company places a strong emphasis on creating an environment where senior residents feel valued and cared for in every aspect of their daily life. With a focus on excellence and compassion, QSL Management has grown rapidly and continues to expand its footprint in the senior living industry. The company is committed to fostering a workplace where team members can grow professionally while making a meaningful difference in the lives of older adults. QSL Management prioritizes core values such as Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy, ensuring that all team members share a commitment to these principles in their daily work.

QSL Management is currently seeking a dedicated Concierge for The Blake at (Community Name) to join their team. This role involves delivering high-level hospitality to residents, guests, and employees, serving as the community's first impression. The Concierge will be responsible for fulfilling front desk duties including managing phone calls with courtesy, directing visitors, ensuring cleanliness of lobby and front porch areas, assisting with activities conducted near the front door, and supporting other office tasks as necessary. This position is ideal for individuals with a caring heart who want to serve others and contribute to creating a warm and welcoming environment for senior residents. The Concierge will play a pivotal role in maintaining smooth communications, handling package deliveries, meal ordering, and occasionally leading weekend and evening activities when fewer interactions occur.

This is a unique opportunity for someone who enjoys a fast-paced environment and values teamwork, attention to detail, and multitasking. Candidates with experience in senior living or working with older adults are preferred but not required, as the company provides ongoing support and training. The role demands strong interpersonal skills, professionalism, excellent grammar and communication abilities, and the capacity to manage various tasks and interruptions comfortably. A high school diploma or GED is required, along with at least two years of office and reception experience, and proficiency with multi-line phone systems. Weekend and holiday availability in a 24-hour operation is also necessary. QSL Management offers a competitive wage, excellent benefits packages, and a positive work environment where employees can thrive and make a meaningful difference in the lives of senior residents.

Job Requirements

  • Must have a caring heart, willing to serve others
  • high school diploma/GED
  • two years general office experience including reception experience
  • experience with multi line phone systems
  • experience working with the older adult population (preferred)
  • professional and polished with proper grammar skills and pleasant voice tone
  • excellent interpersonal, organizational, time management and oral/written skills
  • ability to work in team environment
  • must be attentive to details, able to multi-task, and work with multiple interruptions
  • basic knowledge with Microsoft Word (preferred)
  • basic knowledge with Microsoft Excel (preferred)
  • ability to work flexible schedules in 24-hour operation including weekends and holidays as requested
  • senior living front desk experience preferred but not required

Job Qualifications

  • High school diploma/GED
  • two years general office experience including reception experience
  • experience with multi line phone systems
  • experience working with the older adult population (preferred)
  • professional and polished with proper grammar skills and pleasant voice tone
  • excellent interpersonal, organizational, time management and oral/written skills
  • ability to work in team environment
  • basic knowledge with Microsoft Word (preferred)
  • basic knowledge with Microsoft Excel (preferred)
  • ability to work flexible schedules in 24-hour operation including weekends and holidays as requested
  • senior living front desk experience preferred but not required

Job Duties

  • Offer high level hospitality to all residents, guests and employees, you are our first impression
  • fulfills front desk responsibilities to include answering the phone courteously with proper greetings and directs visitors appropriately, to ensure appropriate in/out procedures are followed
  • ensures that lobby and front porch area is clean and free of trash
  • assist with activities conducted in the lobby near phone and front door and leading of weekend/evening activities when less traffic occurs
  • assist with other general office tasks upon request
  • package delivery
  • meal ordering

Job Criteria

Experience

Mid Level (3-7 years)


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