Concierge

Sunrise Senior Living is a well-established senior living company dedicated to creating meaningful and purpose-driven work environments. Known for its compassionate care and warm community atmosphere, Sunrise Senior Living focuses on improving the lives of its residents every day. The company prides itself on fostering a supportive environment not only for residents but also for its employees, ensuring that team members feel valued and empowered to make positive contributions. As a senior living administration organization, Sunrise Senior Living brings together hospitality, healthcare, and community engagement to offer an enriching experience for seniors and their families. This emphasis on service, respect, and continuous support has made Sunrise Senior Living a certified Great Place to Work and a leader in the senior living industry.

The role of Concierge at Sunrise Senior Living offers a unique opportunity to be the face and heart of the community. As the first point of contact, the Concierge is critical in shaping the experience for residents, families, visitors, and prospective clients. This position goes beyond basic front desk responsibilities; it requires a warm, professional, and organized individual who can juggle multiple tasks in a fast-paced environment while maintaining the highest standards of hospitality. The Concierge plays a vital role in ensuring that every interaction reflects Sunrise Senior Living's commitment to kindness, safety, and community engagement. The employment type is full-time with a competitive pay range between $16.00 to $19.75 per hour, reflecting the importance of the role within the organization.

In this role, you will be responsible for greeting visitors with genuine warmth and professionalism, answering and efficiently routing phone calls, and supporting the sales team by providing community information. You will assist with move-in preparations and marketing materials, maintain an inviting and organized front desk and Bistro area, and support recruitment and administrative tasks. Managing appointments, mail distribution, resident rosters, and monitoring safety protocols are essential components of the job. You will ensure visitor sign-ins and emergency procedures are properly followed, process meal tickets, and assist with basic office operations. This multifaceted position demands excellent communication skills, computer proficiency, and the ability to handle confidential information discreetly.

Sunrise Senior Living is committed to offering a rewarding career path with comprehensive benefits that enhance your professional and personal life. These benefits include medical, dental, vision, life, and disability insurance plans, retirement savings plans, employee assistance and discount programs, paid time off including sick and holiday pay, as well as tuition reimbursement and flexible pay options. The company values diversity and inclusion, providing an equitable workplace where all employees can thrive and grow. Being part of Sunrise Senior Living means joining a team that celebrates your unique contributions and supports your journey to achieve your career goals and personal fulfillment. If you are passionate about hospitality and dedicated to making a real difference, this Concierge position offers a meaningful career with purpose and growth potential.