Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
voluntary benefits
401(k) program
Paid Time Off
Holiday pay
scholarship program
Performance evaluations
Job Description
Legend Senior Living is a distinguished family-run company with over 30 years of experience in providing exceptional senior living communities. Renowned for its dedication to quality care and vibrant community life, Legend Senior Living has earned numerous accolades including being certified as a Great Place To Work for eight consecutive years, the Best of Senior Living Award, and recognition for Innovative Programming in Senior Living. With multiple properties expanding yearly, the company is committed to creating elegant living environments where residents experience the highest standards of service, environment, and care. This dedication extends to holistic wellness programs, gold leaf dining standards, and engaging life enrichment activities that foster an enriching and supportive living experience. The company culture emphasizes associate growth and support, offering benefits like paid time off donations, continuing education opportunities, employee assistance programs, and family member discounts. Legend Senior Living’s administrative teams play a vital role in maintaining this excellence by ensuring that all residents and guests receive unparalleled service at every interaction.
The Concierge role at Legend Senior Living is a key position that serves as the frontline ambassador for residents and visitors alike. This full-time role involves courteous and professional interaction at the front desk, ensuring every guest and resident feels valued and well-informed. The Concierge provides vital information about local attractions, events, and transportation, conducts community tours, and facilitates communications to the appropriate departments. Exceptional customer service is paramount, reflecting the company’s care standards and enhancing the resident experience. Responsibilities include coordinating parking and valet services, maintaining a clean and welcoming environment at the front desk and common areas, and supporting new resident move-in experiences through informative tours. The role supports a dynamic and growing community, requiring strong organizational skills and a friendly, approachable demeanor. This position supports the company’s mission to create a ‘‘home away from home’’ for its residents while providing numerous opportunities for professional development, performance-based raises, and bonus incentives such as employee referrals and employee of the month recognition. Working at Legend Senior Living offers a rewarding career with impact and growth within a reputable and caring organization. The position requires availability for some evenings and weekends and promotes a drug-free workplace with screening conducted as needed. Applications are welcomed on an ongoing basis for candidates eager to join a leading senior living provider dedicated to excellence and compassionate service.
The Concierge role at Legend Senior Living is a key position that serves as the frontline ambassador for residents and visitors alike. This full-time role involves courteous and professional interaction at the front desk, ensuring every guest and resident feels valued and well-informed. The Concierge provides vital information about local attractions, events, and transportation, conducts community tours, and facilitates communications to the appropriate departments. Exceptional customer service is paramount, reflecting the company’s care standards and enhancing the resident experience. Responsibilities include coordinating parking and valet services, maintaining a clean and welcoming environment at the front desk and common areas, and supporting new resident move-in experiences through informative tours. The role supports a dynamic and growing community, requiring strong organizational skills and a friendly, approachable demeanor. This position supports the company’s mission to create a ‘‘home away from home’’ for its residents while providing numerous opportunities for professional development, performance-based raises, and bonus incentives such as employee referrals and employee of the month recognition. Working at Legend Senior Living offers a rewarding career with impact and growth within a reputable and caring organization. The position requires availability for some evenings and weekends and promotes a drug-free workplace with screening conducted as needed. Applications are welcomed on an ongoing basis for candidates eager to join a leading senior living provider dedicated to excellence and compassionate service.
Job Requirements
- Excellent customer service skills
- Strong organizational skills
- Previous experience in a similar role
Job Qualifications
- Excellent customer service skills
- Strong organizational skills
- Previous experience in a similar role
Job Duties
- Serves as the frontline ambassador to all residents and guests providing the highest level of customer service especially as it relates to new residents
- Receives initial customer and resident concerns and directs them to the appropriate department for follow-up
- Maintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours and transportation schedules in the surrounding area
- Coordinates resident parking and valet needs, and assists with loading/unloading as needed
- Conducts tours and ensure that model rooms are ready and available for viewing
- Ensures that front desk and other common areas are clean and stocked
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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