Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $18.75
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Paid Time Off
Holiday pay

Job Description

Spectrum Retirement Communities is a distinguished provider of senior living solutions dedicated to enhancing the quality of life for older adults. Known for its compassionate approach and commitment to resident-centered care, Spectrum has established multiple communities that focus on creating an environment where seniors live without limits and age fearlessly. This innovative company not only values caregiving and professionalism but also celebrates the stories and experiences of its residents and team members. Spectrum Retirement Communities stands out as a leader in the senior care industry, offering supportive living options that encourage active and fulfilling lifestyles for its residents. With a culture built on hard work, empathy, and fun, Spectrum is a community-focused employer that values every member of its team.

The full-time receptionist role at Spectrum Retirement Communities is a pivotal position within the front office team, designed for individuals who possess excellent customer service skills and a professional attitude. The receptionist will be the first point of contact for visitors, residents, family members, and team members, embodying the welcoming spirit that defines Spectrum. This position requires a person who can efficiently manage multiple tasks, demonstrate strong communication abilities, and handle emergency situations with calm and clarity. The receptionist will be responsible for greeting guests, answering phone calls, responding to inquiries, and maintaining the cleanliness and organization of the front lobby area. This role is essential to maintaining the smooth operation of the community and ensuring that all visitors and residents feel valued and attended to. The position emphasizes autonomy and self-motivation, allowing the receptionist to work independently while delivering exceptional service. Beyond the daily duties, joining Spectrum as a receptionist also includes the opportunity to participate in a comprehensive benefits program featuring medical, dental, vision, and life insurance among other voluntary options. Additional perks include 401(k) participation, paid time off, holiday pay, Daily Pay, and exclusive discounts through Perk Spot. Spectrum Retirement Communities also prides itself on being an Equal Opportunity Employer, fostering an inclusive and diverse workplace for all team members. This role offers both a fulfilling career pathway within senior living and a chance to make a meaningful impact on the lives of seniors and their families.

Job Requirements

  • High school diploma or equivalent
  • Experience in an office environment or customer service
  • Proficient in technology use
  • Strong communication skills
  • Ability to multitask and work independently
  • Professional demeanor
  • Self-motivated and organized

Job Qualifications

  • High school diploma or equivalent
  • Experience in an office environment
  • Experience in answering phones or customer service preferred
  • Proficient technology skills
  • Strong communication skills
  • Ability to work independently and handle multiple tasks simultaneously
  • Professional and organized
  • Self-motivated

Job Duties

  • Greet and direct all visitors to the front desk in a friendly and helpful way
  • Answer all incoming phone calls and transfer the calls or take messages as appropriate
  • Respond to resident and family member questions and concerns
  • Respond to and appropriately handle emergency situations
  • Monitor and maintain the cleanliness of the front lobby and entrance area

Job Criteria

Experience

Mid Level (3-7 years)


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