Concierge

Sunrise Senior Living is a reputable company in the senior living industry, dedicated to providing exceptional care and creating vibrant communities for older adults. With a strong commitment to enhancing the quality of life for residents, Sunrise Senior Living has earned recognition as a certified Great Place to Work. The company embraces diversity and inclusion and fosters a supportive work environment where every team member's contributions are valued. Sunrise Senior Living is devoted to making a positive difference in the lives of its residents, families, and team members through meaningful work that emphasizes purpose and compassion.

The Front Desk Concierge position at Sunrise Senior Living is integral to delivering a warm and welcoming community experience. As the first point of contact, the Concierge greets residents, families, visitors, and prospective families with professionalism and genuine friendliness, ensuring that every interaction reflects the highest hospitality and service standards. This role requires strong communication and organizational skills to manage a variety of administrative tasks, facilitating smooth day-to-day operations and supporting the broader community team.

The Concierge will be responsible for greeting visitors and residents, answering and routing phone calls efficiently, and providing detailed community overviews to prospective families. They assist the Sales team by handling inquiries, helping with move-in preparations, and managing marketing materials. Maintaining an inviting front desk and Bistro area contributes to a pleasant community atmosphere. Additionally, the Concierge supports recruitment efforts, manages appointments, mail distribution, and resident rosters, and is vigilant about safety protocols, visitor sign-ins, and emergency measures. The role also includes processing meal tickets and performing basic office tasks to ensure seamless community operations.

Sunrise Senior Living offers this position as a full-time opportunity with a competitive pay range of $15.00 to $18.75 per hour. Along with a fulfilling work environment, employees receive extensive benefits including medical, dental, vision, life, and disability plans, retirement savings, paid time off, and educational support. The organization values personal and professional growth, fostering a workplace where team members feel supported, appreciated, and encouraged to reach their career goals. For anyone passionate about hospitality and making a meaningful difference, the Concierge role at Sunrise Senior Living presents an excellent career opportunity that positively impacts both the employees and those they serve.