Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $12.25 - $15.35
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Paid Time Off
sick leave
Holiday pay
Tuition Reimbursement
Flexible pay options

Job Description

Sunrise Senior Living is a renowned senior living community dedicated to enriching the lives of its residents by creating a warm, safe, and organized environment that feels like home. As a prominent player in the senior living industry, Sunrise prides itself on fostering meaningful work that starts with a sense of purpose. The organization emphasizes making a positive impact in the lives of seniors, their families, and visitors every day through compassionate care and dedicated service. The community atmosphere at Sunrise is designed to promote togetherness, respect, and dignity, providing residents with vibrant lifestyles and the support they need.

Sunrise Senior Living is hiring for the position of Concierge, a pivotal role that serves as the first point of contact for residents, their families, and guests. The Concierge is responsible for creating a welcoming atmosphere that embodies the hospitality standards of Sunrise. This role is vital in facilitating smooth operations at the front desk, assisting with administrative duties, and supporting the Sales and recruitment teams. The position offers an employment opportunity with a competitive pay range from $12.25 to $15.35 per hour, making it an excellent entry-level position for individuals passionate about hospitality and senior care.

As a Concierge at Sunrise, you will greet visitors, residents, and prospective families with professionalism and warmth, handling phone calls efficiently and routing inquiries accurately. You will be instrumental in assisting with move-in preparations, managing marketing materials, and maintaining the Bistro and front desk areas to ensure they are inviting and well-organized. Supporting recruitment efforts and performing administrative data entry are also key responsibilities, as is managing appointments, mail distribution, and resident rosters. The Concierge ensures safety protocols are followed, helping monitor visitor sign-in and emergency procedures to maintain a secure environment.

This role requires excellent organizational skills, strong communication, and a customer service mindset. Candidates comfortable multitasking in a fast-paced context and proficient with Microsoft Office and basic computer systems will thrive in this position. Maintaining professionalism and confidentiality at all times is paramount. Join Sunrise Senior Living and become an integral part of a team that celebrates unique contributions, fosters a supportive culture, and offers career growth opportunities and comprehensive benefits to help you succeed both professionally and personally.

Sunrise Senior Living values its employees by offering an attractive benefits package, including medical, dental, vision, life, and disability plans, retirement savings plans, an Employee Assistance and Discount Program, paid time off including sick leave and holiday pay, myFlexPay for quick payment after shifts, and tuition reimbursement. The company may also offer discretionary bonuses based on position and performance, with some benefits subject to eligibility requirements.

Applying for a Concierge role at Sunrise Senior Living means joining a certified Great Place to Work where diversity and inclusion are core commitments. As an equal opportunity employer, Sunrise promotes a workplace where everyone has the opportunity to shine and advance their careers while making a meaningful difference in the community.

Job Requirements

  • High school diploma or GED
  • strong customer service skills
  • excellent communication abilities
  • ability to multitask in a fast-paced environment
  • proficiency with Microsoft Office
  • ability to maintain professionalism
  • confidentiality awareness
  • good organizational skills

Job Qualifications

  • High school diploma or GED
  • strong customer service and communication skills
  • organized with excellent time management and follow-through
  • proficiency in Microsoft Office and basic computer systems
  • ability to maintain professionalism and confidentiality

Job Duties

  • Greet visitors, residents, and prospective families with professionalism and warmth
  • answer and route calls promptly, taking accurate messages
  • provide community overviews and support the Sales team with inquiries
  • assist with move-in preparations and marketing materials
  • maintain a welcoming front desk and Bistro area
  • support recruitment efforts and administrative data entry
  • manage appointments, mail distribution, and resident rosters
  • monitor safety protocols, visitor sign-in, and emergency procedures
  • process meal tickets and assist with basic office tasks

Job Criteria

Experience

Entry Level (1-2 years)


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