Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $21.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Discount Program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
myFlexPay
Job Description
Sunrise Senior Living is a renowned senior care company dedicated to enhancing the lives of older adults by providing a warm, safe, and inviting community environment. Recognized nationally for its commitment to excellence, Sunrise Senior Living operates numerous retirement communities across the country, offering personalized care and support that fosters independence, dignity, and a meaningful quality of life for its residents. The company places a strong emphasis on purposeful work, emphasizing the importance of compassion and dedicated service from every team member to ensure that each resident's experience is both fulfilling and enriching. Sunrise Senior Living's mission revolves around creating an environment where residents and their families feel valued and supported in every aspect of their daily lives, supported by a professional team that is passionate about making a positive impact.
The role of Concierge at Sunrise Senior Living is integral in creating the initial welcoming atmosphere that defines the community's standing and reputation. As the first point of contact, the Concierge plays a critical role in greeting residents, families, visitors, and prospective clients with professionalism and warmth, setting the tone for a positive and hospitable experience. This position requires a dynamic individual who excels in customer service and communication, is highly organized, and can efficiently handle a variety of responsibilities in a fast-paced, multifaceted environment. The Concierge supports the community through a diverse range of duties including managing front desk operations, assisting with move-in procedures, supporting sales and recruitment efforts, ensuring safety compliance, and handling administrative tasks. This role also requires proficiency in Microsoft Office and basic computer systems to maintain accurate records and communications.
The employment type for this position is full-time, with a competitive pay range from $17.00 to $21.25 per hour, reflecting the company's commitment to attracting and retaining top talent in the industry. Working as a Concierge at Sunrise Senior Living offers not only a meaningful career opportunity but also a chance to grow professionally within a respected senior care organization. The company supports its employees with a comprehensive benefits package that includes medical, dental, vision, life, and disability insurance plans; retirement savings plans; employee assistance and discount programs; paid time off including sick and holiday pay; as well as tuition reimbursement and flexible pay options through myFlexPay. Furthermore, Sunrise Senior Living encourages professional development and teamwork, celebrating the unique contributions of every employee and fostering a culture of inclusion and respect. Joining Sunrise Senior Living means becoming part of a certified Great Place to Work, where your efforts make a tangible difference in people’s lives every day.
The role of Concierge at Sunrise Senior Living is integral in creating the initial welcoming atmosphere that defines the community's standing and reputation. As the first point of contact, the Concierge plays a critical role in greeting residents, families, visitors, and prospective clients with professionalism and warmth, setting the tone for a positive and hospitable experience. This position requires a dynamic individual who excels in customer service and communication, is highly organized, and can efficiently handle a variety of responsibilities in a fast-paced, multifaceted environment. The Concierge supports the community through a diverse range of duties including managing front desk operations, assisting with move-in procedures, supporting sales and recruitment efforts, ensuring safety compliance, and handling administrative tasks. This role also requires proficiency in Microsoft Office and basic computer systems to maintain accurate records and communications.
The employment type for this position is full-time, with a competitive pay range from $17.00 to $21.25 per hour, reflecting the company's commitment to attracting and retaining top talent in the industry. Working as a Concierge at Sunrise Senior Living offers not only a meaningful career opportunity but also a chance to grow professionally within a respected senior care organization. The company supports its employees with a comprehensive benefits package that includes medical, dental, vision, life, and disability insurance plans; retirement savings plans; employee assistance and discount programs; paid time off including sick and holiday pay; as well as tuition reimbursement and flexible pay options through myFlexPay. Furthermore, Sunrise Senior Living encourages professional development and teamwork, celebrating the unique contributions of every employee and fostering a culture of inclusion and respect. Joining Sunrise Senior Living means becoming part of a certified Great Place to Work, where your efforts make a tangible difference in people’s lives every day.
Job Requirements
- High School Diploma/GED
- Strong customer service and communication skills
- Organized with excellent time management and follow-through
- Comfortable multitasking in a fast-paced environment
- Proficiency in Microsoft Office and basic computer systems
- Ability to maintain professionalism and confidentiality
Job Qualifications
- High School Diploma/GED
- Strong customer service and communication skills
- Organized with excellent time management and follow-through
- Comfortable multitasking in a fast-paced environment
- Proficiency in Microsoft Office and basic computer systems
- Ability to maintain professionalism and confidentiality
Job Duties
- Greet visitors, residents, and prospective families with professionalism and warmth
- Answer and route calls promptly, taking accurate messages
- Provide community overviews and support the Sales team with inquiries
- Assist with move-in preparations and marketing materials
- Maintain a welcoming front desk and Bistro area
- Support recruitment efforts and administrative data entry
- Manage appointments, mail distribution, and resident rosters
- Monitor safety protocols, visitor sign-in, and emergency procedures
- Process meal tickets and assist with basic office tasks
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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