Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Training
growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
Free Meals
Employee assistance program
Generous Employee Referral Program

Job Description

Cogir Senior Living is a distinguished network of senior living communities headquartered in Scottsdale, Arizona. Operating across 11 states nationwide, Cogir Senior Living prides itself on delivering exceptional care and an enriching environment for seniors. As a trusted leader in the senior housing sector, the company emphasizes a culture built on human focus, creativity, and excellence. With a commitment to continuous growth, both in the expansion of its facilities and in nurturing its team members' careers, Cogir Senior Living has established itself as a compassionate and innovative provider in the senior care industry. The organization prioritizes a supportive environment that fosters professional development alongside delivering outstanding resident services, ensuring that every community member feels valued and cared for within a warm and welcoming atmosphere. The company offers competitive wages, comprehensive benefits, and opportunities for advancement, making it an attractive employer for individuals passionate about senior care and customer service.

The role of Concierge with Cogir Senior Living is a vital position within the community, serving as the first point of contact for residents, families, visitors, and guests. This part-time position, paying $19.00 per hour, is responsible for front desk operations and aims to provide exceptional customer service through a friendly and helpful demeanor. The Concierge plays a crucial role in fostering a welcoming and supportive environment, ensuring that inquiries are addressed efficiently and that residents receive assistance in scheduling transportation, appointments, and activities. The position requires managing multi-line telephone systems, maintaining visitor logs, and supporting administrative tasks such as data entry and supply orders. As the face of the community, the Concierge is key to creating a positive impression and maintaining a smooth and pleasant experience for everyone involved in the senior living environment. This role demands excellent communication skills, patience, organization, and a professional yet warm approach to interacting with a diverse group of individuals, including seniors who may need extra care and attention. The role also requires flexibility to work various shifts, including weekends and holidays, to meet the needs of the community. Cogir Senior Living offers an enriching work environment with opportunities to contribute meaningfully to the lives of older adults while growing professionally within a respected industry leader.

Job Requirements

  • high school diploma or equivalent
  • 6-12 months of customer service or front desk experience
  • working knowledge of Word, Excel, and Outlook
  • patient and willing to assist residents, visitors, and team members
  • friendly and professional demeanor
  • excellent communication skills
  • availability to work flexible shifts including weekends and holidays
  • ability to maintain confidentiality and ethical standards

Job Qualifications

  • high school diploma or equivalent
  • at least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • working knowledge of various computer systems, including Word, Excel, and Outlook
  • patience and willingness to assist our residents, visitors, and team members
  • friendly, assertive, professional, outgoing, multitasked, and organized
  • excellent communication skills
  • availability to work flexible shifts, including weekends and holidays
  • ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • answer a multi-line telephone, directing calls and inquiries as needed
  • greet all families, residents, guests, and vendors with a smile
  • maintain outside visitor logs and monitor access to the community
  • assist residents with scheduling transportation, activities, or appointments
  • support management with administrative tasks, such as data entry, scheduling, or light clerical work
  • order office supplies
  • address resident concerns or questions and escalate issues to management when necessary
  • complete work order requests

Job Criteria

Experience

Mid Level (3-7 years)


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