Concierge

Sunrise Senior Living is a leading provider of senior living communities dedicated to enhancing the quality of life for older adults. With a compassionate approach and a commitment to excellence, Sunrise creates a welcoming and supportive environment where residents can thrive with dignity and respect. The company is recognized as a certified Great Place to Work, reflecting its dedication to fostering a positive workplace culture that values diversity, inclusion, and meaningful employee experiences. This reputation underscores the organization's core mission to make a positive difference in the lives of residents, families, and team members alike.

At Sunrise Senior Living, meaningful work starts with purpose. The Concierge role is vital as it embodies the essence of the company’s hospitality standards, serving as the first point of contact for visitors, families, and residents. As the face of the community, the Concierge ensures a warm, safe, and organized atmosphere that encourages positivity and comfort. This position is instrumental in creating a memorable and seamless experience by managing interactions with professionalism and care, reflecting Sunrise’s values and commitment to exceptional service.

The Concierge’s responsibilities include greeting visitors and residents with genuine warmth, answering and routing calls efficiently, and supporting the Sales team with inquiries about the community. The role also involves assisting with move-in preparations, maintaining the front desk and Bistro areas, and supporting administrative tasks such as data entry, mail distribution, and managing appointments. Safety is a priority, with duties encompassing monitoring safety protocols, visitor sign-in processes, and emergency procedures. Additionally, Concierges help process meal tickets and provide assistance with basic office functions, contributing to the smooth daily operations of the community.

Ideal candidates for this position should possess strong customer service and communication skills, exhibit excellent organizational abilities, and maintain professionalism and confidentiality at all times. The role requires multitasking in a fast-paced environment and proficiency in Microsoft Office and basic computer systems.

This is a full-time position with a pay range of $15.00 to $18.80 per hour, offering competitive compensation and a comprehensive benefits package. Joining Sunrise Senior Living means becoming part of a team dedicated to making a meaningful impact every day, with opportunities for personal and professional growth in a supportive and dynamic environment. The company values unique contributions, teamwork, and a shared commitment to enhancing the lives of seniors and employees alike. By joining Sunrise, you can expect a career that shines with purpose and offers a rewarding journey where your efforts make a real difference.