Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.40 - $20.10
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Discount Program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
myFlexPay

Job Description

Sunrise Senior Living is a premier provider of senior living communities known for its commitment to delivering exceptional care and creating meaningful experiences for residents. The company emphasizes a culture of purpose and passion among its team members, focusing on enhancing the lives of seniors through compassionate service and a supportive environment. As a recognized leader in senior living administration, Sunrise Senior Living fosters a welcoming, safe, and organized community atmosphere where residents, families, and visitors feel valued and appreciated. The company is dedicated to building an inclusive workplace that embraces diversity and promotes growth opportunities for all employees.

The role of Concierge at Sunrise Senior Living is pivotal in shaping the first impression of the community. This position is designed for individuals who take pride in hospitality and enjoy being the welcoming presence for residents and visitors alike. As a Concierge, your responsibility is to ensure a warm, safe, and organized experience for everyone entering the community. This includes greeting visitors, residents, and prospective families with professionalism and warmth, answering and routing calls, and assisting with administrative tasks such as managing appointments and coordinating move-in preparations. The role also supports the sales team by providing community tours and information and aids recruitment efforts through data entry and other administrative support.

Not only does the Concierge maintain a welcoming front desk and bistro area, but they also play a critical role in monitoring safety protocols and emergency procedures to ensure the ongoing security of the community. The position requires excellent customer service and communication skills, proficiency in Microsoft Office, and the ability to multitask effectively in a fast-paced environment. The role offers a pay range from $16.40 to $20.10 per hour and provides a meaningful opportunity to contribute positively to the lives of seniors while advancing a career in senior living administration.

Sunrise Senior Living values the unique contributions of every team member and supports their growth and well-being through a comprehensive benefits package. Joining the Sunrise team means becoming part of a company that truly values hospitality, service excellence, and creating a workplace where careers positively shine.

Job Requirements

  • High school diploma or GED
  • Basic computer skills required
  • Strong communication and customer service skills
  • Ability to multitask and manage time efficiently
  • Maintain professionalism and confidentiality
  • Ability to work in a fast-paced environment
  • Reliable and punctual

Job Qualifications

  • High school diploma or GED
  • Strong customer service and communication skills
  • Proficient in Microsoft Office and basic computer systems
  • Organized with excellent time management and follow-through
  • Comfortable multitasking in a fast-paced environment
  • Ability to maintain professionalism and confidentiality

Job Duties

  • Greet visitors, residents, and prospective families with professionalism and warmth
  • Answer and route calls promptly, taking accurate messages
  • Provide community overviews and support the Sales team with inquiries
  • Assist with move-in preparations and marketing materials
  • Maintain a welcoming front desk and Bistro area
  • Support recruitment efforts and administrative data entry
  • Manage appointments, mail distribution, and resident rosters
  • Monitor safety protocols, visitor sign-in, and emergency procedures
  • Process meal tickets and assist with basic office tasks

Job Criteria

Experience

Entry Level (1-2 years)


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