Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $20.24
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Competitive wages
Training
growth opportunities
Pay on Demand
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
Free Meals
Employee assistance program
Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a respected leader in the senior housing industry with a network of communities spread across 11 states nationwide. The company is deeply committed to enhancing the quality of life for its residents by providing exceptional care within comfortable, vibrant living environments. Cogir prides itself on fostering a culture that emphasizes human connection, creativity, and excellence, which collectively drive the organization toward continuous improvement and high standards of service. Employee growth and satisfaction are also foundational to Cogir’s values, as the company supports team members with opportunities for professional development and a supportive work atmosphere.

As a part-time Concierge at one of Cogir Senior Living’s communities, you will fulfill a crucial front-line role, serving as the welcoming face and first point of contact for residents, families, visitors, and guests. The Concierge position is designed to provide excellent customer service and efficient front desk operations, which play a significant part in shaping positive experiences within the community. Working primarily on weekends, holidays, and select shifts from 8:30 am to 5:00 pm, this role is ideal for friendly, organized individuals who thrive in dynamic environments.

The Concierge will be responsible for greeting individuals with a warm and pleasant demeanor, managing multi-line telephone systems, and maintaining visitor logs to ensure security and smooth access to the community. Additionally, this role supports residents by assisting them with scheduling transportation, activities, and appointments, thus enhancing their daily living experience. The Concierge also provides valuable administrative support to management, handling data entry, scheduling, light clerical tasks, and ordering office supplies. Addressing resident inquiries and concerns promptly and escalating issues when necessary are vital to maintaining a compassionate and supportive environment.

This position offers competitive wages along with training and growth opportunities, reflecting Cogir Senior Living’s dedication to professional development. Employees have early access to their paychecks through the pay-on-demand feature and benefit from health, dental, vision, and life insurance plans. Additional perks include paid vacation, holidays, sick leave, a 401K retirement plan with company match, free meals during work shifts, and an employee assistance program designed to support wellbeing. A generous employee referral program is also available, emphasizing Cogir’s commitment to recognizing and rewarding employee contributions.

Overall, the Concierge role at Cogir Senior Living is an excellent opportunity for individuals seeking meaningful part-time employment in a nurturing and engaging environment where they can make a positive difference in the lives of seniors and their families. It provides a dynamic work setting with valuable employee benefits, encouraging a balance of personal and professional growth within a supportive senior living community.

Job Requirements

  • High school diploma or equivalent
  • 6-12 months of related customer service or front desk experience
  • Proficiency in Microsoft Word Excel and Outlook
  • Strong interpersonal and communication skills
  • Ability to manage multiple tasks simultaneously
  • Flexibility to work weekends and holidays
  • Commitment to maintaining confidentiality and ethical standards

Job Qualifications

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel retirement community or office setting
  • Working knowledge of various computer systems including Word Excel and Outlook
  • Patience and willingness to assist our residents visitors and team members
  • Friendly assertive professional outgoing multitasked and organized
  • Excellent communication skills
  • Availability to work flexible shifts including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone directing calls and inquiries as needed
  • Greet all families residents guests and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation activities or appointments
  • Support management with administrative tasks such as data entry scheduling or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

Mid Level (3-7 years)


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