Concierge

The Heritage at Fox Run is part of Heritage Communities, an organization dedicated to enhancing the quality of life for seniors by offering exceptional senior living environments that foster independence, dignity, and well-being. Heritage Communities is renowned for its commitment to creating warm, supportive communities where residents, families, and staff feel valued and connected. Established with a focus on compassionate care and community building, The Heritage at Fox Run prides itself on delivering comprehensive services that address the unique needs of senior residents. Their communities are designed to promote active living and social engagement, ensuring that seniors enjoy an enriching and fulfilling lifestyle.

Heritage Communities is more than just a place to work - it’s a place to build a career where your contributions directly improve the lives of others. Employees are supported with ongoing professional development opportunities and a positive work culture that encourages growth and collaboration. The organization values every team member as an essential part of the mission to provide exceptional care and enriching experiences.

The Concierge role at The Heritage at Fox Run is a pivotal position responsible for delivering outstanding customer service and administrative support in a senior living community setting. As a Concierge, you will be the welcoming face and voice of the community, greeting residents, visitors, and staff with warmth and professionalism. Your role involves managing communications efficiently, directing incoming phone calls, and supporting the business office with critical administrative duties such as mail and delivery management, faxing, scanning, and preparing training materials and schedules. This position requires maintaining a clean and inviting reception area that enhances the community’s atmosphere.

In addition, the Concierge supports community readiness efforts by maintaining accurate records and ensuring compliance with policies and emergency preparedness protocols. Building and nurturing positive relationships with residents, their families, and team members is a key element that contributes to a friendly, supportive environment where residents feel valued and cared for. This role is ideal for someone who thrives in a dynamic, people-oriented environment and is committed to enhancing the daily lives of seniors.

The employment type for this role is full-time, with working hours that include every Saturday and Sunday from 9:00 AM to 5:00 PM. While prior experience in a concierge or senior living environment is preferred, the position is also open to motivated individuals with strong customer service skills and the ability to maintain confidentiality regarding sensitive information. Competitive compensation and opportunities for career advancement within Heritage Communities make this a rewarding opportunity for applicants passionate about making a difference.