Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.00 - $16.75
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Employee Discounts
Employee assistance program
Referral Bonus
401(k) Plan
Paid training
Job Description
Cardinal Bay is a mission-driven, not-for-profit senior living health care organization dedicated to enhancing the quality of life for its residents. Founded on core values of Respect, Excellence, Appreciation, Connection, and Honor, Cardinal Bay strives to create a nurturing and supportive environment where seniors can grow, thrive, and contribute meaningfully to community life. With multiple communities under its care, Cardinal Bay emphasizes the importance of fostering relationships, providing exceptional service, and creating a sense of belonging for both residents and staff. The organization encourages their team members to REACH for the stars, exemplifying their commitment to excellence and positive impact.
We are currently seeking enthusiastic and dedicated individuals to join our team as Part-Time and Full-Time Concierges at Carriage Inn Bryan, one of Cardinal Bay's premier senior living communities. The Concierge plays a critical role as the welcoming face and primary source of information for residents, families, prospective residents, guests, and employees. This position is not only about providing exceptional customer service but also about ensuring the safety and security of everyone on the community grounds. The role requires a professional, friendly, detail-oriented individual who is responsive to requests and capable of maintaining a secure and orderly environment. Whether during nights, weekends, or holiday shifts, our concierge team serves as ambassadors of hospitality, making first impressions that matter.
Concierges at Cardinal Bay contribute significantly to the community by monitoring incoming and outgoing foot traffic, responding promptly to emergencies, assisting with resident requests, and ensuring the cleanliness and orderliness of common areas. The position supports the overall safety and well-being of the community through vigilant observation, routine safety checks, and collaboration with maintenance teams. There are opportunities for advancement and cross-training within our eight community locations, reflecting the organization's commitment to staff development. Employees also benefit from a comprehensive array of perks including health, dental, and vision insurance with generous employer contributions, paid vacation, exclusive discounts, and a robust 401(k) plan with matching contributions. Joining Cardinal Bay as a Concierge means becoming part of a valued team that makes a true difference in the lives of seniors and their families.
We are currently seeking enthusiastic and dedicated individuals to join our team as Part-Time and Full-Time Concierges at Carriage Inn Bryan, one of Cardinal Bay's premier senior living communities. The Concierge plays a critical role as the welcoming face and primary source of information for residents, families, prospective residents, guests, and employees. This position is not only about providing exceptional customer service but also about ensuring the safety and security of everyone on the community grounds. The role requires a professional, friendly, detail-oriented individual who is responsive to requests and capable of maintaining a secure and orderly environment. Whether during nights, weekends, or holiday shifts, our concierge team serves as ambassadors of hospitality, making first impressions that matter.
Concierges at Cardinal Bay contribute significantly to the community by monitoring incoming and outgoing foot traffic, responding promptly to emergencies, assisting with resident requests, and ensuring the cleanliness and orderliness of common areas. The position supports the overall safety and well-being of the community through vigilant observation, routine safety checks, and collaboration with maintenance teams. There are opportunities for advancement and cross-training within our eight community locations, reflecting the organization's commitment to staff development. Employees also benefit from a comprehensive array of perks including health, dental, and vision insurance with generous employer contributions, paid vacation, exclusive discounts, and a robust 401(k) plan with matching contributions. Joining Cardinal Bay as a Concierge means becoming part of a valued team that makes a true difference in the lives of seniors and their families.
Job Requirements
- High school diploma or GED required
- Prior customer service experience
- Front desk and telephone experience preferred
- Valid Texas Driver's License is required along with good driving record
- Excellent communication and customer service skills
- Strong problem-solving skills, good judgement, and attention to detail
- Understanding of HIPAA requirements
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Must be willing to undergo a routine background check
Job Qualifications
- High school diploma or GED
- Prior customer service experience
- Front desk and telephone experience preferred
- Valid Texas Driver's License
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgement
- Attention to detail
- Understanding of HIPAA requirements
- Proficient in PC skills including Microsoft Office, Word, and some Excel
Job Duties
- Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
- Monitors all incoming public traffic and assists with questions
- Track incoming/outgoing residents and guests
- Receives guests and others in a courteous, polite, and warm manner
- Ambassador of first impressions by maintaining cleanliness and orderliness of common areas and all other areas visible to the public
- Respond to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
- Locks and unlocks doors at designated times, according to community protocol
- Answer telephone and determine nature of call and relay information or route call as appropriate
- Operate paging/telephone system as required
- May make hourly rounds inside and outside the community to ensure the safety of residents, staff, and visitors
- On request, escort residents, staff, or visitors to their vehicles and park resident's vehicles
- Assist with maintenance orders through an electronic maintenance order system
- Address equipment malfunctions (fire, alarm, etc.) and assist with repairs as appropriate
- Monitor emergency calls, doors, and fire alarms and respond in accordance with established policies and procedures
- Respond promptly to emergency/fire alarms and any perceived threat to community or individual safety
- Follow established procedures for contacting appropriate authorities, assisting residents and staff, etc.
- Set-up or take-down for activities as requested
- Maintains a professional appearance and good personal hygiene per company policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

